Experienced Hotel F&b Focused Supervisor

5 days ago


Glasgow, United Kingdom Hampton by Hilton Glasgow Central Full time

Charades: Mind reader? Magician? Expert Juggler? Oh, you’re a Supervisor

We know that, somehow, you’re able to anticipate what your customer wants before they even know they want it. We also know how tough it is to consistently deliver an outstanding guest experience whilst managing a busy reception and bar, but you make it happen nonetheless, and you somehow never forget those extra touches because it’s all about the details. I guess you’re the kind of person that embraces change as opposed to being scared of it.

**What will I be responsible for as Supervisor?**

As a Supervisor at Hampton by Hilton, you will be responsible for the following:

- As clichéd as it sounds, you’ll constantly want to find innovative ways to put a smile on your customers face - that’s where embracing change comes in
- You will live and breathe outstanding service, instilling trust in your fellow team mates to commit to an outstanding guest experience
- Driving sales opportunities and maximising revenue and occupancy levels
- You will support in the leadership and development of your outstanding team with a focus on ensuring their efforts all focus on delivering an enhanced experience
- Bar, Reception Kitchen - our team do everything.
- Stepping into your Front of House Manager’s shoes when they’re not there

**Is this Supervisor role right for me?**
- You will already be an experienced and confident Food & Beverage person with experience leading a team.
- Focused on results and the little details, you are committed to finding innovative ways to drive forward customer experience.
- If you are people focused and up for rolling your sleeves up and getting involved, this role is perfect for
- Due to working in the hotel reception in addition to traditional bar and kitchen duties this role is a great choice to develop a career in hospitality.
- Shift pattern will include weekend work with start times from 7am and finishing times generally no later than 11pm, please consider transport to our city centre hotel before applying. Flexibility to cover night shift as required would be an advantage.

Hampton by Hilton Glasgow is managed by Kew Green Hotels, you will be given the opportunity to develop and make the most out of your career. We believe that our people are our business; so along with the tools and support you will need to get to where you want to go - we’ll make sure you have fun along the way We really are dedicated to creating a positive place where the best people want to work.

**What’s in it for me?**
- Discounts across retail, restaurants, events etc (because we know life isn’t _just _about work)
- Family and Friends discounts in hotels across the Kew Green Hotels estate
- Employee Rate at Hilton hotels worldwide (and you’re not just limited to good old Britain - our family has hotels that span all over the world)
- Meals for free on shift - hard work is hungry work
- Progression room to grow, with opportunities across the UK and internationally
- Uniform provided
- Flexible attitude and working hours

**Only successful applicants for the interview stage will be contacted.**

**Job Types**: Full-time, Permanent

**Salary**: £24,564.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- bar: 1 year (preferred)

Work Location: In person



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