Hotel Supervisor

7 months ago


Glasgow, United Kingdom Uplawmoor Hotel Full time

We are quaint 14 bedroom country hotel nestled in the picturesque village of Uplawmoor. Our establishment prides itself on providing guests with a warm and welcoming atmosphere, impeccable service and a memorable experience surrounded by the natural beauty of the Scottish countryside

Job Summary:
**Duties**:

- Assist the Management in daily operational tasks
- Supervise staff members to ensure efficient operations
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist in managing reservations and room assignments
- Coordinate with various departments to ensure smooth hotel operations
- Support in implementing and maintaining hotel policies and procedures
- Assist in training new employees and providing ongoing training for current staff

**Requirements**:

- Previous experience in a supervisory role within the hospitality industry
- Strong leadership skills with the ability to motivate and guide a team
- Excellent guest service skills with a focus on customer satisfaction

Join our team as an Hotel Supervisor and be part of a dynamic hospitality environment where your leadership skills will shine, and your passion for guest service will be valued.

**Job Types**: Full-time, Permanent

Pay: From £25,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person



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