F&b Supervisor

7 months ago

Glasgow, United Kingdom Marriott International, Inc Full time

**Job Number** 24053332

**Job Category** Food and Beverage & Culinary

**Location** Glasgow Marriott Hotel, 500 Argyle Street, Glasgow, Scotland, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

The Glasgow Marriott is looking for an enthusiastic and passionate Food Services Supervisor to join their team. The Food Services Supervisor takes responsibility to supervise all Food & Beverage associates and maintains an engaged and focused team whilst assisting the smooth running of the department to drive wonderful guest satisfaction. Undergoing an exciting refurbishment this year, including all F&B areas, this is certainly the role for you to make a difference and be part of the new product.

**The impact you’ll make.**

You will assist management in ensuring staff is working together as a team to ensure optimum service and that guest needs are met. Follow all company and safety and security policies and procedures and ensure uniform and personal appearance standards are adhered to. Welcome and acknowledge all guests, anticipate, and address guests’ service needs. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

**What you’ll do.**
- Oversee the smooth running of the Food & Beverage department (before, during and after service periods) and allocate daily jobs as required.
- Coach, guide and train all new and current members of staff to enable them to successfully contribute to the team objectives.
- To ensure that you and the team have a full product knowledge of all menu items, wine and drinks lists and their service.
- To always maintain a high standard of service within the restaurant and bar.
- Take part in detailed supervisor handovers.
- Complete daily reports in the diary of the figures achieved that day and any other relevant information from the day.
- Be responsible for security and safe handling of all equipment used within the department.
- Be responsible for departmental pay-ins, that all items are charged for correctly and that all items taken are charged for.
- Maintain safety by adhering to safety policies and be responsible to report accidents immediately. Support all safety programs. Ensure that proper safety instructions are given before operating any equipment. And work in a safe manner always.
- Deal with any issues that may arise to minimize guest complaints.

This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition, you’ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces.

**Who we are looking for.**
- Effective communication (verbal, listening, writing) and negotiation skills.
- Cocktail, Spirits and Wine Knowledge
- Proactive and reliable
- Responsible and highly motivated
- Responsible Service of Alcohol or Personal License Holder Certificated preferred.

**Perks you deserve.**
- Discounted hotel stays and food and beverage offerings at Marriott hotels worldwide.
- Free use of the Glasgow Marriott Leisure Club facilities
- with access to discounts, rewards, and perks to top brands
- Free meal on shift
- Staff car parking whilst on shift
- Learning + Development Opportunities
- Employee Assistance Programme
- Dedicated benefits website

**A little more about us**

The Marriott International brand has more than 500 global locations; we advance in the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consist

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