F&B Team Leader
1 month ago
Are you a natural leader with a passion for delivering exceptional customer service? We're looking for an experienced F&B Team Leader to join our team at Ibis Styles Glasgow Centre West.
About the Role
We are passionate about creating a welcoming and seamless service experience for our guests. As an F&B Team Leader, you will be responsible for leading a team of 15 staff members, overseeing daily shift activities, and ensuring that orders flow smoothly and guests are happy.
The Ideal Candidate
We're looking for a strong supervisor who is ready to take their next step. You should have some experience in food and beverage, with excellent communication skills and the ability to motivate and energise team members. Quick thinking and problem-solving skills are essential to handle guest needs on the fly.
Key Responsibilities
- Lead the F&B team with a positive vibe, creating a welcoming and seamless service experience
- Oversight of daily shift activities, from setting up tables to ensuring orders flow smoothly and guests are happy
- Support and guide the team, helping with training and encouraging everyone to deliver their best
- Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive
- Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating
- Monitor stock levels and assist with inventory, ensuring we're set up for success every shift
- Scheduling and shift planning, making sure the team is prepared and ready to go
- Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety
What We Offer
We offer a competitive salary of £28,000 - £32,000 per annum, depending on experience. In addition to a generous benefits package, you'll enjoy:
- Discounted hotel room rates for you and your friends & family
- An additional day's leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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