F&B Team Member

3 weeks ago


Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Limited Full time
Job Overview

Grosvenor Casinos Limited, a leading gaming and entertainment company, is seeking a skilled F&B Host to join their team in Glasgow Merchant City. As an ambassador of exceptional hospitality, you will be responsible for delivering an unparalleled customer experience.

The ideal candidate will have a positive attitude, experience in a hospitality role, and the ability to collaborate with the wider business. They should also be comfortable with change and able to adapt to new ways of working.

This role requires strong communication skills, with the ability to respond positively to all customer requests in a polite and efficient manner. The successful candidate will be fanatical about delivering unrivalled customer experience and will be aware of daily/weekly targets, contributing positively towards them.

Key Responsibilities:

  • To provide a friendly, efficient, and prompt service of food and beverages to customers.
  • To promote the use of Grosvenor Membership cards during each interaction with guests.
  • To replenish stocks so that customers always have the opportunity to access products at all times.
  • To maintain a high level of knowledge about current promotions and products available.

Qualifications and Requirements:

  • Positive attitude and excellent communication skills.
  • Experience in a hospitality role, preferably in a multifaceted environment.
  • Ability to work shifts at any time, including weekends and bank holidays.

Estimated Salary: £25,000 - £30,000 per annum.


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