Senior Customer Operations Assistant

_**Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you.**_ **Job Title**: Senior Customer Operations Assistant **Location**: Edinburgh **Start Date**: ASAP **Rate of pay**: £12.85 **Working Hours**: Monday to Friday (35 hours per...

**About The Role**: To be the visible champion of the use of customer data and insight (analytics & research) across Motability Operations so that; it flows constantly across the business, shapes our thinking, illuminates choices, provokes challenge, and drives a culture of customer focused, evidence-based decision making. To develop and own the vision and...

About the RoleMotability Operations is recruiting a Customer Experience Lead to join our team in Edinburgh. This exciting opportunity will challenge you to transform our contact centre operations, ensuring seamless, efficient, and accessible experiences for our customers, colleagues, and partners.Key Responsibilities:Design and implement customer experience...

**Team Spirits Airport Operations** is seeking dynamic, passionate and results-driven individuals to join our growing team at Edinburgh Airport. As a part of our retail environment, you will have the opportunity to work with luxury brands and provide exceptional customer service while promoting fragrance, beauty, and liquor products in the World of Duty-Free...

**Team Spirits Airport Operations** is seeking dynamic, passionate and results-driven individuals to join our growing team at Edinburgh Airport. As a part of our retail environment, you will have the opportunity to work with luxury brands and provide exceptional customer service while promoting fragrance, beauty, and liquor products in the World of Duty-Free...

A client of Office Angels Edinburgh is looking to appoint an experienced Operations Coordinator to join their team at their head office, based in Midlothian to coordinate customer installation and service, as well as project planning and management. Thehours are 9am - 5pm Monday to Friday and the salary is £25,000. **The role will involve some Saturday...

**About The Role**: Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Experience Specialist at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm. Join our team and you’ll discover our working environment is quite...

**About The Role**: We are continuing to grow our team in Edinburgh Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Service Specialist at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm. Join our team and you’ll...

**Team Spirits Airport Operations** is seeking dynamic, passionate and results-driven individuals to join our growing team at Edinburgh Airport. As a part of our retail environment, you will have the opportunity to work with luxury brands and provide exceptional customer service while promoting fragrance, beauty, and liquor products in the World of Duty-Free...

**Team Spirits Airport Operations** is seeking dynamic, passionate and results-driven individuals to join our growing team at Edinburgh Airport. As a part of our retail environment, you will have the opportunity to work with luxury brands and provide exceptional customer service while promoting fragrance, beauty, and liquor products in the World of Duty-Free...

About The RoleAs a highly experienced Contact Centre Operations Manager, you will be instrumental in transforming our contact centre operation to deliver an exceptional customer experience. You will lead the team to achieve operational performance by identifying levers to pull that will have a positive impact on key performance indicators (KPIs). Our goal is...

**About The Role**: Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Webchat Advisor at Motability Operations, you should expect to do all that and more by delivering outstanding customer service above the norm. Web chat is a vital part of how we communicate and we are looking to grow our...

About the RoleWe are seeking an exceptional Contact Centre Operations Manager to join our team in Edinburgh. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering best-in-class customer experience across our contact centre channels.Key Responsibilities:Lead a high-performing contact centre team,...

**If you have a passion for people and can build lasting relationships with customers, why not think about a role with Lloyds Banking Group?** **Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to...

About The RoleWe are seeking a highly skilled and experienced leader to join our team as a Customer Experience Transformation Manager. This is an exciting opportunity to drive transformation in our Contact Centre, leveraging new technologies to revolutionise how we support our customers and colleagues.Key ResponsibilitiesDevelop and implement strategies to...

About The OpportunityWe are looking for a talented and motivated individual to lead our Contact Centre operations, driving innovation and excellence in customer service delivery.Key ResponsibilitiesDevelop and implement strategies to improve customer experience, efficiency, and commerciality in the Contact Centre.Oversee the day-to-day operations of the...

**Summary** Customer Assistant - Operations - 16 Hours - Edinburgh Work Pattern - Monday, Tuesday, Thursday and Saturday 0430-0830 **All the details** **Customer Assistant - Operations - 16 Hours - Edinburgh** **Work Pattern -** Monday, Tuesday, Thursday and Saturday 0430-0830 **All new starters will be expected to attend an Induction. Please be...

**Responsibilities**: - Engage customers and assist them with their purchases, providing product knowledge and recommendations to drive sales - Meet and exceed sales targets through effective upselling and cross-selling techniques - Respond to customer inquiries and resolve any issues in a professional and efficient manner to maintain customer...

**Summary** Customer Assistant - Operations - Edinburgh Princes Street Proposed Work Pattern - Week 1: Sun: 0600 - 1400 Thurs: 0600 - 1400 Fri: 0600 - 1400 Week 2 Mon: 0600 - 1400 Fri: 0600 - 1400 Sat: 0600 -1400 All new starters will be expected to attend an Induction. Please be aware, this may not be held in your base store. **All the...

**Location**: Edinburgh **Start Date**: TBC **Working Hours**: 35 hours per week - Monday to Friday **Hourly Pay Rate**: £10.64 **If you have a passion for people and can build lasting relationships with customers, why not think about a role with Lloyds Banking Group?** **Could you help Lloyds Banking Group continue to be the best bank for...