Import & Export Customer Service Specialist
5 months ago
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
**Join our team as an Import & Export Customer Service Specialist**
We are seeking a dedicated and proactive Import & Exports Customer Service Specialist to join our Airfreight team. The purpose of this role is to provide an efficient and proactive export service to all customers, both overseas and related service providers. You will be responsible for managing all aspects of export operations while delivering exceptional customer service. If you have a passion for excellence and a strong commitment to customer satisfaction, we want to hear from you
**Location**: Nuneaton, UK
**Hours**: 9:00 to 17:30
**What will you be doing?**
- Arrange collections from vendors.
- Utilize Tango - system for producing shipping documentation (MAWB, HAWB).
- Prepare export entries per UK HMRC regulations.
- Perform post-flight tasks.
- Handle job file invoicing & Control costs effectively.
- Investigate and respond to queries and complaints from customers and suppliers promptly.
- Ensure timely and accurate customer invoicing.
**About You**
- Experience in Imports & Exports in Airfreight desirable.
- Proven ability to provide an efficient and proactive export service to all customers and service providers.
- Strong customer focus, ensuring high levels of customer satisfaction.
- Willingness to learn and adapt to new processes and systems.
- Effective communication with customers, colleagues, and service providers.
- Ability to manage multiple tasks efficiently, ensuring deadlines are met.
Even if you don't have experience in Airfreight, having experience in Ocean and/or Land freight for Imports and Exports will still be considered.
**What we Offer**
- Full training and continuous professional development to ensure compliance with regulatory requirements.
- Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
- 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
- Explore various career paths and take advantage of development opportunities within our organisation.
**Next Steps**
At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.
**Benefits**:
- We’re strong believers in continual training and development for our people. After all, your success is our success.
- Our vacation and leave policies reflect our belief in proper work-life balance.
- See the world with DB Schenker If you’re searching for an international challenge, we offer plenty of opportunities.
-
Import & Export Customer Service Specialist
6 months ago
Nuneaton, United Kingdom dbschenker Full timeYour tasks Join our team as an Import & Export Customer Service Specialist! We are seeking a dedicated and proactive Import & Exports Customer Service Specialist to join our Airfreight team. The purpose of this role is to provide an efficient and proactive export service to all customers, both overseas and related service providers. You will be...
-
Airfreight Export Specialist
4 weeks ago
Nuneaton, Warwickshire, United Kingdom dbschenker Full timeAbout the RoleWe are seeking a dedicated and proactive Import & Exports Customer Service Specialist to join our Airfreight team.The purpose of this role is to provide an efficient and proactive export service to all customers, both overseas and related service providers.You will be responsible for managing all aspects of export operations while delivering...
-
Export Operations Specialist
4 weeks ago
Nuneaton, Warwickshire, United Kingdom dbschenker Full timeAbout the RoleWe are seeking a dedicated and proactive Export Operations Specialist to join our Airfreight team.The purpose of this role is to provide an efficient and proactive export service to all customers, both overseas and related service providers.You will be responsible for managing all aspects of export operations while delivering exceptional...
-
Import & Export Linehaul Team Leader
5 months ago
Nuneaton, United Kingdom DB Schenker Full timeAt DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...
-
Logistics Export Coordinator
2 weeks ago
Nuneaton, Warwickshire, United Kingdom dbschenker Full timeAbout UsDB Schenker is a global logistics company that connects the world.Salary InformationWe offer a competitive salary of £25,000 - £35,000 per annum, depending on experience.Job DescriptionAs an Import & Export Customer Service Specialist, you will be responsible for providing an efficient and proactive export service to all customers.Key...
-
Import & Export Linehaul Team Leader
6 months ago
Nuneaton, United Kingdom dbschenker Full timeYour tasks Join Our Dynamic Team: Import & Export Linehaul Team Leader at DB Schenker! Are you a seasoned logistics professional with a passion for leading high-performing teams? Look no further! We're seeking a Linehaul Team Leader to take charge of our bustling Import and Export freight department within our land division. Location : Nuneaton,...
-
Export Operations Specialist
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Saputo Dairy UK Full timeAt Saputo Dairy UK, we're committed to excellence in all we do. Our talented team is dedicated to upholding our tradition of care, quality, and passion through food. As a Customer Operations Technician, you'll play a key role in the continued growth of our international functional ingredients business.Responsibilities include processing export orders,...
-
Export Customer Operations Technician
5 months ago
Nuneaton, United Kingdom Saputo Dairy UK Full timeAt Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and...
-
Export Operations Specialist
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Saputo Dairy UK Full timeAt Saputo Dairy UK, we're committed to excellence in all we do. Our team is dedicated to upholding our tradition of care, quality, and passion through food. As a Customer Operations Technician, you'll play a key role in the continued growth of our international functional ingredients business.Responsibilities include:Processing export orders and preparing...
-
Export Operations Specialist
2 weeks ago
Nuneaton, Warwickshire, United Kingdom Saputo Dairy UK Full timeCustomer Operations Technician Job DescriptionAt Saputo, we value our employees and strive to create a workplace where everyone can contribute to our success.This role will play a crucial part in our international functional ingredients business, focusing on delivering high-quality products to the global market.Your key responsibilities will...
-
Customer Service Specialist
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Pertemps Full timeJob Title: Specialist Customer Service Advisor (Welfare)Job Summary: We are seeking a highly skilled and compassionate Specialist Customer Service Advisor to join our team. As a key member of our Welfare service, you will provide exceptional customer service, support, and guidance to vulnerable residents in need.About the Role: As a Specialist Customer...
-
Customer Service Specialist
4 weeks ago
Nuneaton, Warwickshire, United Kingdom Pertemps Full timeJob Title: Specialist Customer Service Advisor (Welfare)Job Summary: We are seeking a highly skilled and compassionate Specialist Customer Service Advisor to join our team. As a key member of our Welfare service, you will provide a high-quality and responsive service to our clients, including the provision of accurate information and advice, signposting, and...
-
Customer Service Specialist
5 months ago
Nuneaton, United Kingdom DB Schenker Full timeAt DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...
-
Customer Service Specialist
15 hours ago
Nuneaton, Warwickshire, United Kingdom Warwickshire County Council Full timeWe are seeking a highly skilled Customer Service Specialist to join our team at Warwickshire County Council. As a Specialist Customer Service Advisor, you will play a vital role in providing a high-quality and responsive service to our residents.Key responsibilities include providing accurate information and advice, signposting, and initial problem-solving...
-
Customer Service Advisor
5 months ago
Nuneaton, United Kingdom Unipart Logistics Full time**Location**: Nuneaton **Salary**: £25,000 plus 30 days holiday, pension, bonus, life assurance, bonus, employee assistance programme, wellbeing support, and flexible benefits scheme **Contract type**: Full time **Hours**: 40 hours per week **About the Job**: Relationships mean everything to us, and this one is particularly special. As a Customer Service...
-
Customer Service Specialist
14 hours ago
Nuneaton, Warwickshire, United Kingdom Huws Gray Group Full timeJob Details:We are seeking a Customer Service Specialist to join our team at Huws Gray Nuneaton. As a key member of our customer service team, you will be responsible for delivering exceptional customer service, resolving customer queries, and providing a positive shopping experience.Key Responsibilities:Serving customers in-store and over the...
-
Customer Service Specialist
4 weeks ago
Nuneaton, Warwickshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to provide exceptional customer service and support the store's day-to-day operations in Nuneaton, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...
-
Customer Service
5 months ago
Nuneaton, United Kingdom Mana Resourcing Ltd Full timeThe successful Customer Service Specialist will be required to do the following: - Contact clients who have queries, service issuses or have requested to cancel the service. - You will be the first point of contact for any issues or concerns raised. - To be the key person for receiving member complaints and retention opportunities - To be the key person for...
-
Logistics Team Manager
4 weeks ago
Nuneaton, Warwickshire, United Kingdom dbschenker Full timeLeadership Opportunity: Import Export Linehaul Team Leader at DB SchenkerKey ResponsibilitiesAs a seasoned logistics professional, you will lead a high-performing team in our bustling Import and Export freight department. Your tasks will include:* Introducing metrics for evaluating team performance and service quality to drive continuous improvement.*...
-
Customer Service Officer
6 months ago
Nuneaton, United Kingdom James Recruitment Full timePart time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil the...