Customer Service and Business Operations Specialist

22 hours ago


Nuneaton, Warwickshire, United Kingdom Brook Street Full time

Brook Street is looking for a highly skilled Customer Service and Business Operations Specialist to join our team in Nuneaton. This part-time position comes with a salary of £23,400 (22.5 hours) and requires excellent communication skills.

Key Responsibilities
  1. Deliver exceptional customer service and business support to contribute to the company's continued growth and success.
  2. Process quotations and purchase orders accurately, working closely with site teams and management.
  3. Manage the Service Management System, ensuring it is up-to-date and efficiently processes tasks.

The ideal candidate will have strong organizational skills, be able to prioritize tasks effectively, and possess excellent communication skills. They will also be responsible for producing project documentation, monitoring customer calls, and allocating internal engineers to call-outs and maintenance visits.



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