Customer Operations Specialist

2 days ago


Nuneaton, Warwickshire, United Kingdom Saputo Dairy UK Full time

Are you passionate about delivering exceptional customer service and ensuring smooth international logistics?

Saputo Dairy UK is seeking a highly skilled Customer Operations Specialist to join our team

About the Role:

We are looking for an experienced professional to work on the continued growth of our international functional ingredients business. As a Customer Operations Specialist, you will be responsible for processing export orders, preparing necessary documentation, and arranging international logistics.

Responsibilities:

  • Process export orders for sales and sample requests.
  • Prepare necessary export documentation.
  • Arrange international logistics with third-party transport.
  • Liaise with product site teams on stock availability and customer lead times.

Requirements:

  • Excellent customer service skills.
  • Prior experience in administration or a related field.
  • Desire to progress and develop your career.
  • Knowledge or experience of export operations (ideal).

What We Offer:

  • An estimated salary of £35,000 - £45,000 per annum, depending on experience.
  • Quarterly bonus up to 5%.
  • Training and development opportunities.
  • Discounted products from leading brands.
  • Employee Assistance Programmes.
  • Generous employer pension contributions.
  • Health Cash Plan.
  • Subsidised staff restaurant.
  • Life Assurance.
  • Free onsite parking.
  • Long service awards.
  • My Staff shop access to exclusive benefits and savings.


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