Cafe Assistant

5 months ago


Lisburn, United Kingdom The Baked Potato Full time

Cafe Team Member

Part-time or full-time position on a permanent basis. This position would not be suitable for applicants in full-time education.

As a Baked Potato Café Team Member your key responsibilities will be, greeting customers, operating the till, accepting cash & card payments and answering the telephone, preparing and serving customers with food and beverage orders and maintaining food hygiene & cleaning standards in a fast paced, customer focused environment.

General Role Expectations:

- Demonstrating the highest standards of customer service and care when greeting customers, answering the telephone and serving orders
- Fully understanding the products and services the company can offer to help customers with their questions
- Ensure that customers are satisfied with their visit to encourage repeat custom
- Fulfill cleaning duties daily including washing dishes, cleaning toilets, mopping floors and completing general housekeeping duties
- Operating the till by accepting cash and card payments accurately and be vigilant for fraudulent payments
- Handling customer complaints in the first instance and reporting feedback to the Managers
- Helping maintain adequate stock levels of supplies and consumables
- Comply with Company policy regarding personal appearance, personal hygiene and uniforms
- Working within established guidelines and operating procedures
- Ensuring compliance with all legislation, H&S and food hygiene
- Available to work flexible shifts including evenings and weekends

**Benefits**:

- Staff discount
- Free meals when on shift from the café or our sister company The Chipped Potato
- Annual bonus scheme
- Free staff parking

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £5.28-£10.42 per hour

Expected hours: 24 - 36 per week

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability

**Experience**:

- Hospitality: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Reference ID: BP03



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