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Receptionist

4 months ago

Welwyn Garden City, United Kingdom Tesco Full time

About the role
I welcome all colleagues and visitors to Tesco head office. I am proactive and manage the reception desk and reception waiting area following all company policies.

You will be responsible for
- The first point of contact for all colleagues and visitors arriving at head office facilities ensuring all are welcomed in a friendly and professional manner.
- All visitors are issued with a pass card and their hosts are contacted in a timely manner.
- The reception desk and waiting area remain clean and tidy at all times and any health and safety issues are addressed immediately.
- Answer all calls within 3-5 rings where possible.
- All equipment is operational, including but not limited to; Train Kiosk, and digital screens.
- Maintaining adequate levels of consumable items pertaining to reception through regular audit and ordering.
- Managing Sharepoint, for my respective building, ensuring all information is up to date, such as visitors and DWOB logs, fire wardens, first aiders, site plans, contact lists and local processes.
- Logging any issues related to reception and my building to Facilities Support and placed on the DWOB spreadsheet and seen through to resolution.
- Alerting security; when an alarm is activated, suspicious behavior is observed or packages are left unattended.
- Completing additional tasks when requested by my manager to support the business.
- Following our Business Code of Conduct and always acting with integrity and due diligence.

You will need
**Operational skills relevant for this job**:

- Communication skills
- Customer service skills
- MS Office

About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

What’s in it for you
We offer excellent benefits that help make Tesco a great place to work These include but aren’t limited to:

- Annual bonus scheme
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays)
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
- Life Assurance - 5 x contractual pay
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
- Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click here to read more about the benefits we have available for our colleagues