Receptionist/showroom Host

3 months ago

Welwyn Garden City, United Kingdom Marshall Motor Holdings Full time

**The Role**

We are currently recruiting for a Receptionist / Showroom Host to join our Volvo dealership in Welwyn Garden City. This role will see you act as the face and voice of Volvo, greeting sales and service customers both face to face and by phone.

Reporting to the Head of Business, this role is offered on a full-time, permanent basis working Monday to Friday.

We can offer a fantastic range of benefits in an environment that offers career development where you will be given autonomy, support, and a platform to succeed. These include:

- 25 days annual leave (not including Bank Holidays) increasing with length of service
- Colleague referral fee up to £2,000
- Discounted Car Purchase Scheme & Colleague Car Benefit Offers
- Discounted Service / Parts / Bodyshop services
- Training and Continual Self-Development
- Free Eye Care Vouchers
- Cycle To Work Scheme
- Pension Scheme
- Employee wellbeing services
- Free life assurance equivalent to twice your salary
- Loyalty, Above & Beyond and Long Service Awards
- Discounted Shopping Portal

**What experience do I need?**

We are looking to speak to you if you have previous demonstrable experience within a customer interaction role within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills.

For this role you will need to be able to demonstrate excellent verbal and written communication skills with a strong customer service focus and strong organisation and time management skills.

**What will I do on a daily basis?**
- Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
- Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
- Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
- Deal with incoming and outgoing mail and deliveries
- Assist with administrative tasks as required

**Why Marshall Motor Group?**

We operate 159 franchise dealerships representing 25 manufacturer car, van, truck and bike brands across 37 counties in England and Wales.

We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Welwyn Garden City, AL8 7TL: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (required)

Work Location: One location

Reference ID: Receptionist / Host - Marshall Volvo Welwyn Garden City

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