Receptionist

4 months ago


Welwyn Garden City, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Trust Location**:Hertfordshire Community Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Hertfordshire Community Trust is the place for you.

**About the Trust**

Hertfordshire Community NHS Trust (HCT) is the principal provider of community-based healthcare services to the 1.2 million population of Hertfordshire. The Trust is rated as 'Good' by the Care Quality Commission. We have over 2,000 staff and every day we deliver a wide range of high-quality health services to people in their homes, in local clinics, in schools and in our community, hospitals located across the county.

**What you’ll be responsible for**:

- Ensuring that all telephone calls are dealt with promptly and in a professional and confidential manner and to ensure all calls left on answerphone are returned promptly.
- Greet warmly and professionally any visitors to the Trust building ensuring that Security and Health and Safety requirements are complied with, and to direct them appropriately including highlighting their presence to the appropriate area/staff members.
- Ensuring the reception area is kept tidy and presentable
- Maintain the HCT Guest Wi-Fi system issuing user names and passwords and recording on the relevant database.
- Plan and organise bespoke office systems for Trust HQ including issuing parking permits and visitor ID badges.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous admin/ reception experience
- Previous NHS experience

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £12.45 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous admin experience?

Work Location: In person

Reference ID: 64355


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