Service Coordinator Assistant

3 weeks ago


Sutton Coldfield, United Kingdom 3D Facilities Support Ltd Full time

3D Facilities Support are a well-established and expanding facilities / HVAC company looking to recruit an Service Coordinator Assistant to join our growing team, in our modern and spacious offices based in Sutton Coldfield. This is a varied role in a friendly but busy office environment.
- Permanent Position
- Full time (Monday - Thursday: 8:00am - 5:00pm & Friday 8:00am - 4:30pm)
- On-site parking
- On-site kitchen & break-out area
- Competitive salary of between £19,000 - £25,000 dependant on experience

**About the Role**:
**This position is office based.**

**The Role Includes**:

- Engineer timesheet processing and checking
- Raising jobs on in house field management system
- Ordering parts
- Processing orders
- Liaising with customers to arrange works
- Obtaining Customer POs
- In-house engineer and subcontractor scheduling
- Engineer diary management
- Sending Customer Quotations
- Maintenance of electronic filing systems
- Typing of letters and quotations
- General administration and office duties within the Service department
- Any other general administration duties as required, including supporting other functions and departments of the business as may be required

**Essential Skills**:

- A confident and personable individual who is able to demonstrate strong communication and customer service skills and will have the ability to build relationships quickly
- Excellent IT literacy and typing skills (knowledge of Word, PowerPoint, Excel) and other commonly used packages
- Excellent communication, organisational and time management skills
- Proactive and a flexible team player who enjoys working in a fast-paced environment
- Strong attention to detail, spelling, grammar and accuracy
- Highly motivated, enthusiastic, hardworking, trustworthy, reliable, and conscientious
- Flexibility and ability to adapt to changing workloads

**Job Type**: Permanent

**Salary**: £19,000.00-£25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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