Service Desk Administrator
3 weeks ago
Refrigeration Service & Spare Parts Coordinator
At Aspen Cooling we look to employ the best people in the UK in each sector to ensure that we maintain our level of excellence.
Key Responsibilities
- Delivering outstanding customer service by responding promptly while always remaining courteous and professional.
- Logging requests in the appropriate software, ensuring all relevant information is recorded, requests are categorised correctly and prioritised in accordance with their potential impact and urgency, ensuring that all owned requests are resolved.
- Escalating requests where a satisfactory resolution has not been provided or where a higher level of management input is required.
- Use of effective communication to proactively manage customer expectations.
Necessary Skills
- Basic knowledge of computer software including the Microsoft Office suite
- Experience working on a busy FM/Engineering help desk
- Adaptable and flexible to change
- Ability to work under pressure
- Ability to organise and multitask
- Excellent time management
- Work well as part of a team
We offer the opportunity to work in an exciting and friendly environment on challenging projects with an excellent salary and benefits package. We value our key staff and provide excellent rewards and opportunities to advance and progress within the company.
of their clients.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 3 years (preferred)
- Customer support: 3 years (preferred)
Work Location: In person
Expected start date: 02/05/2023
-
Senior Service Desk Engineer
1 month ago
Solihull, United Kingdom Gleeson Recruitment Group Full time**Senior Service Desk Engineer** **Shirley (West Midlands) Hybrid (3 days WFH) £33,000 - £40,000** Gleeson Recruitment are working on an exciting opportunity alongside a well established & expanding business based in Shirley. We're searching for a Senior Service Desk Engineer who can deliver high quality national technical support services whilst actingas...
-
Service Desk Analyst
2 weeks ago
Solihull, West Midlands, United Kingdom Resourcing Group Full timeHelp Desk Administrator A global Facilities Management Service provider who aim to create a culture of workplace safety and wellbeing Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out...
-
Service Administrator
6 hours ago
Solihull, United Kingdom Solotech Inc. Full time: Solotech are looking for a Service Administrator to work as part of the service and support team based at our head office in the UK. The role acts as a liaison between clients, manufacturers and the technical staff based both within the workshop and on the road throughout all aspects of the service/repair process. Dealing with clients enquiries and...
-
Customer Service Administrator
4 weeks ago
Solihull, United Kingdom SF Group Full timeSF Recruitment are supporting a Global leading building services business in recruiting for a an Customer Service Administrator to join the Customer Services team on a permanent basis in Solihull. Monday - Friday **Salary**: £25,000 p.a. + Pension + Holiday + Excellent Training/Progression The Role: - As the Administrator you will support the efficient...
-
Financial Services Administrator
4 weeks ago
Solihull, United Kingdom The Right Mortgage and Protection Network Full time**About The Right Mortgage** We are a completely independent Network for mortgage and protection brokers with over 700 members across the UK. Due to our continued growth, we are looking for someone with strong attention to detail and the ability to analyse information with a view to making informed decisions to join our Member Regulatory Support Team. This...
-
Service Administrator
2 days ago
Solihull, United Kingdom Peopleforce Recruitment Ltd Full timePeopleforce RecruitmentServices Coordinator & AdministratorPeopleforce Recruitment are excited to represent and search for a new role to add to an already established team within a global healthcare company at one of their offices in Solihull. This would be a fast paced role working on the assistance of scheduling engineers and more to fix hospital...
-
Customer Service Administrator
1 month ago
Solihull, United Kingdom Manpower Full time**Customer Service Administrator** Millions of people get their gas and electricity from one of the UK's top energy provider, at home and at work - and this is your chance to join us as a Customer Service Administrator. This position is based in Solihull and will be a mixture of home working and office working following on-site training. You will need to...
-
SQL Database Administrator
1 month ago
Solihull, United Kingdom CPL Specialist Full time**What you'll be doing**: As an SQL DBA you will be providing BAU operational support and project delivery across all infrastructure towers to a variety of public and private sector clients. You will work closely with customers to assist them in both BAU support and the deliveryof new infrastructure projects. You will be providing support across a wide...
-
Trainee Financial Services Administrator
19 hours ago
Solihull, United Kingdom Pertemps Redditch Commercial Full timeJob Title: Trainee Financial Services AdministratorJob Type: Permanent, Full TimeSalary: £20-25,000Location: Solihull (must drive due to location) Job Description for Trainee Financial Services Administrator:Are you looking to start a career in financial services? Are you a business minded graduate? We have the excellent opportunity for a Trainee Client...
-
Children's Services Administrator
1 month ago
Solihull, United Kingdom Lynx Employment Services Ltd Full timeWe are recruiting on behalf of our client, who is looking to recruit a Children’s Services Administrator to take a role in the provision of administrative, financial, information support and tasks that allow the service to function efficiently. Duties of the role include: - Providing full administrative support to the service - Supporting workers in...
-
Junior Customer Service Administrator
4 weeks ago
Solihull, United Kingdom ESG SECURITY LTD Full timeESG Security are based in Solihll Town Centre and are looking to employ a Junior Customer Services Administrator. The role is to keep customers files updated, contact current customers to ensure they are happy with the services, find and reach out to new customers and send out marketing material. You will also liaise with our Operations departement and send...
-
Scheduler/administrator
1 month ago
Solihull, United Kingdom Dovetail Group (uk) Full timeDovetail Group have an excellent opportunity for a **Scheduler/Administrator,** to join our Environmental Operations team, based from our offices in Solihull, West Midlands. **About Us**: Dovetail Group was formed in 2011 specialising in Facilities and Environemental Management. Thanks to our continual growth, we have added a host of services and expanded...
-
Nights Guest Service Assistant
1 month ago
Solihull, United Kingdom Ramada Solihull Full time**Ramada Solihull Hotel** - **Night Guest Services Assistant** **1 x Full Time position** **£9.50 per hour** Ramada Solihull is in the town centre and near the Touchwood shopping centre. The hotel grounds are home to one of the oldest bowling greens in the UK, having 146 bedrooms, 150+ car park, 100-seater restaurant and 6 Conference & Event rooms with a...
-
Nights Guest Service Assistant
4 weeks ago
Solihull, United Kingdom Ramada Solihull Full time**Ramada Solihull Hotel** - **Night Guest Services Assistant** **1 x Full Time position** **£9.50 per hour** Ramada Solihull is in the town centre and near the Touchwood shopping centre. The hotel grounds are home to one of the oldest bowling greens in the UK, having 146 bedrooms, 150+ car park, 100-seater restaurant and 6 Conference & Event rooms with a...
-
Customer Services Technology Administrator
3 weeks ago
Solihull, United Kingdom Aston Carter Full timeCustomer Services Technology AdministratorOur client, a global Manufacturing firm, are recruiting a Customer Services Technology Administrator to sit in their Portfolio team. The role is based in Solihull but will be Hybrid working 3 days in office. The contract is 12 months with the strong likelihood of extending. Job Summary:Support various Customer...
-
Administrator
4 weeks ago
Solihull, United Kingdom Lynx Employment Services Ltd Full timeWe are recruiting on behalf of our client who is looking for an **Administrator in the Solihull area.** **Job Role** The post holder will take a lead role in the provision of administrative, financial, information support and tasks that allow the service to function efficiently and the team to undertake commissioning of services effectively. **Role...
-
Administrator
1 month ago
Solihull, United Kingdom Kate+Co Full timeWe are working with a client who specialise in luxury flooring, who are looking to employ a full-time Administrator on a 12-month fixed-term contract, with the view to go permanent. This is a fully office-based role, so you would therefore be required to travel to their Solihull-based offices five days a week - working a 9-5. This is an immediate-start...
-
Junior Financial Services Administrator, Solihull
19 hours ago
Solihull, United Kingdom Clever-HR Full timeAre you looking to kickstart your career in Financial Services? An exciting opportunity for a Junior Administrator to join a successful and growing Chartered wealth management firm! Clever-HR has partnered with a Chartered wealth management that offers deliverance of first-class advice across all aspects of Financial Planning. This includes investments,...
-
Administrator
4 weeks ago
Solihull, United Kingdom Hart Recruitment Full timeAre you seeking a part-time position? Are you an organised individual? We are recruiting for an Administrator to join our client working 3 days per week with the potential of the days increasing to 4 days Monday to Friday, working 9:00 am to 5:00 pm. You will be joining an international Training and Consultancy company specialising in Engineering,...
-
Administrator
5 hours ago
Solihull, United Kingdom Bell Cornwall Recruitment Full timeAdministrator Shirley, Solihull £20,000 - £22,000 If you’re an experienced or aspiring administrator, Bell Cornwall Recruitment could have the perfect opportunity for you! This fabulous opportunity is based in a well-established law firm in Shirley. **The role**: - Handling general administration in the office - maintaining filing systems, scanning,...