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Concierge
1 week ago
The concierge typically helps residents get timely resolution on housekeeping and maintenance issues.
Working on Friday, Saturday & Sunday 7am - 7pm with options for overtime during the week
Take package deliveries, log them and place receipt slips into post boxes residents informing them of their delivery. Subsequently they have to ensure the resident signs the collection book upon receipt of their item
Greet, screen and escort visitors
Offer support to Residents on a 24 hour, 7 day a week basis, including weekend and Bank Holidays.
They will also be responsible for supporting the caretaker where necessary by assisting in the removal of any refuse, ensuring that the reception area is kept clean and tidy.
The Concierge will be responsible for ensuring that the reception is manned at all times and that the residents needs are met
Maintaining the security of the premises through monitoring CCTV and completing patrols of the premises.
To provide assistance to residents at every opportunity
To sign in and out keys to residents and contractors when authorised to do so
Monitor contractors working within the common areas, ensuring they log in/out as well as completing relevant permit to work documentation and take appropriate action to notify residents and protect the communal areas.
Co-ordinate the building emergency procedures
To identify the need for essential repairs or maintenance to be carried out
To complete the minimum required patrols each shift to comply with the buildings Fire safety policy
To ensure that all incidents or accidents are logged accordingly.
To encourage co-operation between all residents of the property and their guests with regard to noise and general behaviour. To diffuse any situation that may arise between residents
Handover to the next person on duty ensuring that they are aware of any reportable incident / occurrences or issues to the building
Carry out such other duties as necessary to ensure the efficient and Effective operation of Admiral House
Complete daily logs within buildings health and safety management folder
Instruct and train new residents on operation of car lifts
Keep up to date records of parked cars permitted in the property and issue parking permits
Keep detailed logs of events that occur through completion of weekly reports
Provide meter readings for tenants/residents
The Building Concierge is expected to act as, and undertake, the duties of Chief Fire Marshall for the building. To maintain a sound understanding of the fire regulations and fire procedures of the building.
To ensure that all the communal areas are kept clear and free of obstacles including bikes, rubbish bags, furniture etc, in order to comply with Fire Safety and Health & Safety regulations etc.
Answer the telephone and replay all information/messages to relevant team members
Ensure that company policies and procedures are consistently applied to required standards.
**Job Types**: Full-time, Temporary contract
Pay: £21,415.68 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 12 hour shift
- Weekends only
**Experience**:
- Customer Service: 2 years (preferred)
Work Location: In person
Application deadline: 06/05/2024
Reference ID: Admiral House
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