Concierge

6 months ago

Cardiff, United Kingdom voco Full time

**voco St David's Cardiff **have a fantastic opportunity for a** Concierge **to join our Cardiff Bay 5-star hotel on a **24-hour per week contract**

You will earn **£12.00** per hour.

At voco, **everyone’s a host** and ready to provide our guests with the **relaxed but attentive** stay that they desire. We are reliably different, a **trusted name** offering an informal, **non-pretentious** stay that leaves our guests with a **lasting impression**. With a focus on our **environment**, you will be greeted by **environmentally conscious innovations** from start to finish.
- Set on Cardiff Bay's waterfront, voco St David's Cardiff makes a bold statement, with its glass-fronted façade, private balconies, floor-to-ceiling windows, and coastal setting. _
- The Tir a Môr at voco St David’s Cardiff is our eclectic restaurant and bar. Our bold flavours draw inspiration from world food cultures and blend perfectly with the best seasonal produce Wales has to offer._
- The Spa, located in the hotel, offers just the place to unwind and has been voted one of the best spas in the UK. voco St David's Cardiff is a wonderful setting for meetings, conferences, weddings, and celebrations alike._
- Check out our Instagram page to have a look at voco St.David’s_

As a Concierge it is your job to ensure that great memories are created for all our guests during their whole stay, as guests will be spending their time in and around the hotel.

**To succeed as a Concierge, you will need**:

- Previous front office experience in a hotel environment.
- Excellent communication skills, and a positive and friendly personality
- Hold a clean UK Driving Licence.
- **Great knowledge of the local area and Cardiff’s best attractions**

**Our Concierge enjoys a range of benefits including**:

- Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - **which means global opportunities**:

- **The voco St. David’s Colleague experience stay** - a 1-night complimentary stay, with two course dinner & breakfast, at the hotel following a successful probation period
- **No zero-hour contracts** Our contracts come with GUARRANTEED hours
- Taxi subsidy for shifts starting/ending between 23:00-06:00
- Subsidised childcare support
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- We provide every employee company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores - all the way from retail to cinema
- Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme

**You must meet the legal requirements to work in the UK.**

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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