Receptionist

6 months ago


Cardiff, United Kingdom Lah Property Marketing Full time

**Description**:
**Receptionist**

**£25,000**

**Cardiff**

We have a new opportunity for a front of house receptionist to work in a modern building in central Cardiff, close to Cardiff Queen Street station.

You should be well presented, with proven relevant experience and the personality and enthusiasm to take ownership of the reception role, becoming the go to person in the building for questions and queries.

**Hours**

9.00am - 5.00pm (40 hours per week).

NOTE - part time hours will be considered:
Role one - 9.00am - 5.00pm on Monday / Tuesdays and 9/00am - 1.00pm on Wednesdays

OR

Role two - 1.00pm - 5.00pm on Wednesdays and 9.00am - 5.00pm on Thursday and Fridays

**Salary** - £25,000 Full time / £12,500 part time

**Key Responsibilities**:
You will provide a front of house reception service, with additional responsibilities, which will include:
**Reception**
- Being the first point of contact, - the ‘face of the building’, providing a warm and efficient welcome
- Meeting, greeting and registering all visitors to the building, following appropriate processes
- Ensuring the reception area always looks pristine and welcoming
- Managing deliveries, including couriers and post
- General administration as required
- Develop a good understanding of the local area and produce a local amenities information file

**Building management**
- Work closely with the Building Manager and assist with any maintenance or building issues
- Manage contractors visiting the building to undertake regular maintenance or specific repairs
- Produce a weekly update report for key stakeholders

**Tenant engagement**
- Research and introduce (when applicable) concierge/ pop ups - aimed at delivering a community vibe and offering activities to increase enjoyment during the working day. This may include negotiating freebies or local discounts with businesses and pop-up activity
- Develop a weekly newsletter for those working in the building to communicate such initiatives

**Skills, Knowledge and Expertise**:

- Proven experience in a front of house reception role or customer service environment
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Self-motivated and willing to organise the additional concierge or pop up activities as part of the reception role
- Excellent written and verbal communication skills
- Competent Microsoft Office / PC systems user

**Benefits**:

- Contributory Pension Scheme/Life assurance
- Training in-house systems
- Annual Company Event
- Wellness scheme, including a 24-hour confidential helpline

**About LAH Property Marketing**:
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.


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