Membership Engagement Officer
2 weeks ago
Job title
Membership Engagement Officer
Job reference
R17068-23
Date posted
26/07/2023
Application closing date
20/08/2023
Location
South-West of England
Salary
£27,900 to £29,450 per annum
Package
Permanent. Full Time 35 hours per week. 28 days Annual Leave plus Bank Holidays, Employee Assistance Helpline, Life Assurance. Voluntary Benefits: Group Pension Plan, Cycle to Work Scheme, Charity Worker Discounts.
Contractual hours
35
Basis
Full time
Job category/type
Membership
**Would you like to provide support, advice, and guidance to RBL members?** **Can you engage effectively with a range of audiences? We would love to hear from you**
***
We are looking for a Membership Engagement Officer to join our Southwest Membership Engagement Team to work across Hampshire and the Isle of Wight and work effectively with the membership branches, the wider county structure and other Legion staff teams to support and advance our charitable aims.
**Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.**
***
The Membership Engagement Team provides support to our branches and membership, and our Membership Engagement Officers enable this team to be the best they can.
As our Membership Engagement Officer (MEO), you will work across the Southwest region, and work closely with other Membership Engagement Officers to identify and share best practice. Our Southwest Team covers the following areas: Cornwall, Devon, Somerset, Wiltshire, Dorset, **Hampshire and the Isle of Wight**.
As our MEO some of your key focuses will be:
- Provide organisational support, advice and information to our members
- Connect and build relationships with RBL Branches, be responsible for compliance oversight and responding to membership queries
- Build strong relationships with Membership Council (MC) Reps, County / District Committees, Branches, and members.
- Maintain a regular face to face presence in the designated area, provide regular communication and meaningful interaction across the membership spectrum
**About you**:
- Full UK driving license / Access to own vehicle
- Live within your area of responsibility, or within a reasonable travelling distance to it.
- Ability to manage a complex and varied workload
- Can engage effectively with a range of audiences
- Demonstrable experience of building strong relationships with stakeholders
- Competent user of MS Office, with proficiency in Excel and customer management systems
- Have experience with, or are a strong supporter of, the Armed Forces Community
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members and on a mobile basis at other locations across the Hampshire and Isle of Wight area, with occasional travel (incl. for monthly team meetings) beyond this area.”
**_ For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert._**
**Closing Date**: Sunday 20th August 2023
**Interview Dates**: Expected to be between 23rd-30th August
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
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