Medical Secretary

6 months ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

The Trauma and Orthopaedic Department is looking for an experienced secretary to join its busy secretarial team. We are looking for someone with an approachable, helpful, flexible attitude who enjoys working as part of a team. You should also have good communication skills, administrative and organisational skills and be able to produce accurate audio typing and respond to ad hoc queries and deadlines effectively.

To act as first point of contact for patients on behalf of the Consultants and their teams within the Surgical Division; liaising with patients, GP’s, other hospitals and other external organisations and other departments within the hospital.
- Audio typing of clinic letters using the digital dictation system and reports using Microsoft Word within agreed timescale. In the absence of the Consultant, ensuring these letters are sent out, to reach the correct destination within agreed timescales.
- Responsible for the co-ordination of the administrative functions relating to the admission of patients in to hospital. Ensuring waiting lists are up to date and theatre lists are fully utilised
- Add patients to the relevant in-patient and day-case waiting lists on the Patient Administration System; planning and maintaining the waiting list in accordance with the Patient Access Policy and Trust procedures.
- Management and validation of patients 18-week Referral to Treatment pathways working closely with the Operations Coordinator and validation team.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health & Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.



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