Senior Pharmacy Assistant, Patient Services

6 months ago

Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Undertake general pharmaceutical duties under the supervision of a Section Manager or deputy, assisting in the provision of a safe and effective Pharmacy service in line with current policies, procedures and legal requirements.

The Senior Pharmacy Assistant performs a wide range of duties within the Pharmacy Department, that help the Pharmacists & Technicians to provide a comprehensive dispensing and distribution service.

Main duties are based in the Dispensary. It will include dispensing from a variety of prescription types and electronic systems. Dependent on service need, it may include visits to wards to top-up stock, transfer medicines from pharmacy into patient bedside lockers, transfer medicines from a patient’s previous ward to their current ward, filling orders for wards and departments, reception duties covering hospital staff and patients, computer ordering, and general house-keeping duties.

Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.

Handing out completed outpatient prescriptions to patients or their representatives, according to standard operating procedures

Co-ordinating the supply of items that are owed to patients and ensuring they are dispensed & onward transport is arranged in a timely fashion. Checking order levels are adequate for supply and resolving any supply issues.

Dispensing controlled drugs according to standard operating procedures.

Keep a regard to stock on the dispensary shelves, top up & tidy as required with backup stock from the stores.

Expiry date check the medicines on the shelves regularly.

Ensure that any out-of-date items are removed in-line with Standard Operating Procedures

**Assist at Staff and patient reception areas**:
**Front Reception**: Meet & greet the general public, receiving prescriptions and payment from the general public. There is a need to operate whatever equipment is provided to process transactions be it card machine or till.

Direct any other business callers as required.

To co-ordinate others to do this task if necessary.

To answer the telephone and deal with routine enquiries regarding work in progress and communicating with the relevant member of staff for additional advice as required. Transfer calls to appropriately qualified staff if necessary.

Located just off the M5 between Birmingham & Bristol, and the beautiful Cotswolds and Forest of Dean, GHNHSFT is one of the largest NHS Trusts in the UK.

Our Pharmacy Department operates across two main sites; Cheltenham General Hospital and Gloucestershire Royal Hospital (Gloucester), and offers opportunities for cross-site working in a full range of clinical and technical specialities.

Our large friendly Pharmacy team provides extensive services including an MHRA-licensed manufacturing unit supporting a large cancer centre, Independent Prescribing posts, dedicated clinics, enhanced Medicines Optimisation Technician/ATO roles, and multidisciplinary teaching to under/post graduate Medics, Nurses and Pharmacists from Birmingham, Bristol, and Bath University.

At GHNHSFT Pharmacy, we are committed to delivering the very best care for our patients and we strive to provide the whole team with the necessary skills and ongoing support to make a real difference to patient care.

We work closely with our partners in Primary Care to maintain and promote a Countywide Joint Medicines Formulary, prescribing guidelines, and local treatment pathways and provide support via our Medicines Information Service in addition to several innovative collaborative public heath projects.

Come and join us, and see for yourself what a difference you can make to patient care.

Dispensary

Under the supervision of the Senior Pharmacy Technician or nominated deputy

Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.

Handing out completed outpatient prescriptions to patients or their representatives, according to standard operating procedures

Co-ordinating the supply of items that are owed to patients and ensuring they are dispensed & onward transport is arranged in a timely fashion. Checking order levels are adequate for supply and resolving any supply issues.

Dispensing controlled drugs according to standard operating procedures.

Keep a regard to stock on the dispensary shelves, top up & tidy as required with backup stock from the stores.

Expiry date check the medicines on the shelves regularly.

**Assist at Staff and patient reception areas**:
**Front Reception**: Meet & greet the general public, receiving prescriptions and payment from the general public. There is a need to operate whatever equipment is provided to process transactions be it card machine or till.

Direct any other business callers as required.

To co-ordinate others to do this task if necessary.

To answer the telephone and deal with routine enquiries regarding work in progress and communicating with t

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