Part-time Customer Services Advisor

6 months ago


Aston Cross, United Kingdom The Recruitment Group Full time

Part-Time Customer Services Advisor - Temp to Perm Contract to Start ASAP

Location: Aston/Witton, Birmingham B6
Hours of Work: Mon - Fri - 9.30am - 2.30pm (25hrs per week)

**Salary**: £11.35ph (£14,755pa Pro-Rata)
- Duties:

- They deal with customer queries, organising returns, replacement orders and process carrier claims daily.
- Customer query handling skills
- Excellent communication / listening skills with all levels of staff and customers.
- Able to prioritise workload effectively.
- Works well single-handed or as part of a team.
- Administration
- Chasing deliveries with Carriers
- Processing carrier claims
- Ensuring queries/complaints are dealt with efficiently.
- Stating and logging
- Filing

Person Spec:

- Excellent telephone manner
- Good communication/people skills
- Attention to detail.
- Reliability
- Good keyboard skills
- Team player
- Remain calm under pressure.
- Any other duties required by the company.
- Sector**Commercial**
- Start**13/11/23**
- End**11/12/23**
- Contact**Michelle Bastock**
- Job Ref**0000060056



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