Engagement Broker
4 weeks ago
**Job Title**
Engagement Broker
**Salary**
£23,000 - £25,000
**Contract and Hours**
Full Time 37.5 hrs over 5 days
**Reporting To**
Team Leader/Operations Manager
**Location**
Coventry & Warwickshire
**Summary of Role**
To engage with _both_ referral agencies; to source participants for Workpays programmes, and employers; to source vacancies and placements. You will be responsible for matching placements and vacancies with participants. You will also support a caseload of participants from induction through to sustained progression.
**Role and Responsibilities**
1. Source eligible referrals on to programmes.
2. Source placement opportunities and vacancies, in line with the contracts.
3. Source work placements for participants in line with their individual action
plan.
4. Source progressions for participants in line with their individual action plan.
5. Work co-operatively with team colleagues to ensure appropriate case
management.
6. Complete all data collection necessary and ensure the IT system relevant
to the contract is managed and updated in ‘real time’.
7. Network and engage in outreach activities to promote the provision.
8. Provide 1:1, group work guidance and support to participants.
9. At all times operating within the requirements of the data management
and security policies and procedures.
10. Maintain management information and administration records on
employers and participants.
11. Manage a caseload of participants, which includes recording information
on progress and monitoring outcomes to ensure progression.
12. Work collaboratively with employer and delivery staff, to develop the
provision and support participants to achieve their agreed goals.
13. Share expertise and skills with other Workpays delivery staff to enhance
delivery and develop programmes.
14. Undertake training and development, as agreed with the line manager.
15. Play an active role in developing a positive image of Workpays and
representing Workpays as required at meetings.
**Knowledge and Skills Required**
- Knowledge of local young people networks
- Driving Licence and access to vehicle
**Person Specification**
**(personal attributes essential to performing the role e.g., skills, competencies, expertise and experience)**
- Behavioural and Technical Competencies: _
- Tenacious, not afraid of cold calling, door knocking and knock backs
- extremely enthusiastic and energetic
- personable and able to communicate easily
- self-motivated and can work on own Initiative
- team player
- flexible and adaptable
- target driven
- attention to detail and compliance requirements
- proven track record of exceeding targets
- successful track record of recruitment and/or sales
You are committed to making a difference and leave no stone unturned. With the ability to create and develop long standing relationships with stakeholders, referral agencies and of course with employers.
You have an outstanding work ethic, always willing to go the extra mile to engage and support participant progression. You’re not satisfied with good performance, always driving yourself to achieve excellence.
You need to be able to work towards targets, demonstrate good inter-personal skills and adhere to the performance, quality and data security requirements. Working as part of a team you will be instrumental in building rapport with stakeholders and participants and are required to have the confidence to use your initiative in order to ensure the best possible journey for all.
You will be driven, and really want the opportunity to establish and develop exciting new provision in the area.
**About Us**
At Workpays, our business is _education and employment_. We have the ambition to be one of the UK’s leading employment-related services providers; supporting socially disadvantaged individuals into education, training and sustained employment. To develop our business of tomorrow, we’re looking for top class staff who are inquisitive, creative, passionate and driven for commercial success. Our organisation houses some of the brightest, most passionate and experienced people in the industry. To ensure we consistently deliver high-quality provision, we continuously invest in our people ensuring we nurture and support talent.
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wolverhampton, West Midlands: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 04/02/2023
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