Underwriting Support

5 months ago


Wolverhampton, United Kingdom Q Underwriting Full time

Job Advert

**The Role**:
We are currently recruiting for a dedicated, highly organised Underwriting Support Administrator to join our vibrant, friendly and diverse Underwriting Support Team based in Wolverhampton. You will have an excellent telephone manner and interpersonal skills, coupled with excellent attention to detail. This is a hybrid role working from our Wolverhampton office 3 days a week and 2 days from home. However, there will be an expectation to be in the office throughout the training period which is usually up to between 6 - 8 weeks dependant on progress.

This role would suit an individual who really enjoys working within an administrative environment and used to dealing with a high volume of incoming calls. You will be provided full training in this role, being highly adaptable and quick to learn.

As the business goes through an exciting growth period, there will be lots of opportunities to get involved in other exciting projects.

**Responsibilities**:

- Preparing New Business enquiries prior to submission to underwriters
- Reviewing completed quotation requests and providing feedback to brokers and underwriters as necessary
- Liaising with brokers in terms of coverage and pricing
- Dealing with background checks, payment by instalment enquiries, updating policies records
- Assisting with claims enquiries
- Answering phone calls and assisting with enquiries
- Carrying out background checks
- Assisting with general administration as required
- Adherence to compliance and regulatory procedures

**Skills and Experience**:

- Competent on Word, Excel & Microsoft Outlook programs
- Good level of numeracy & literacy
- Good Organisational & planning Skills
- Good interpersonal skills and the ability to communicate effectively with people at all levels within and outside the organisation.
- Good written communication skills and the ability to deliver information in a clear, concise, and informative manner.
- Able to work well in a Team environment.
- Attention to detail & Ability to multi-task
- Good level of initiative
- Positive approach at all times
- Versatility & Flexibility
- Energy, enthusiasm and drive
- An exemplary level of honesty, trustworthiness and integrity
- Previous experience working within an Office Administration Team

**Further information**
As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Enhanced maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.


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