Technical Support Officer

2 weeks ago

Bristol, United Kingdom Vehicle Certification Agency Full time

**Details**:
**Reference number**:

- 295300**Salary**:

- £27,243 - £27,921**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- VCA - Bristol Operations**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, NuneatonAbout the job

**Job summary**:

- Do you have the ability to operate independently without close supervision, and experience of delivering according to defined timescales._
- Do you have experience of working with type approval documentation, certifications and test report? _
- Do you have excellent communication skills and able to build and maintain effective relationships with stakeholders?_

**If so, we would love to hear from you**

**Job description**:
With support from Regulatory Engineers and Technical Specialists across RTG, this role is intended to facilitate the efficient delivery of high-quality approval work in line with VCA’s statutory responsibilities.

**Your main duties will include but will not be limited too**:
**For further information, please see the attached Role Profile**

**Person specification**:
**About You**

We are looking for someone who has a strong attention to detail when conducting documentation checks and reviews. As well as having the ability to prioritise your workload and work to your own initiative with mínimal supervision.

Excellent communications skills as well as confidence are required, as you will be regularly liaising with Senior Managers and other stakeholders (external and internal).

Lastly, this role would require someone with intermediate knowledge of Microsoft Packages including excel, word.

Additional Information

A minimum of 40% of your working time should be spent at your principal workplace.

**Qualifications**:

- Maths and English GCSE Level 2 Grade 9 to 4 (A*-C)**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Communicating and Influencing
- Working Together

**Benefits**:
Being part of the Civil Service entitles you to a wide range of fantastic benefits. Including flexible working arrangements, generous annual leave allowance and attractive pension options. More specific to VCA, employees can benefit from childcare vouchers and have access to cycle to work and Tech schemes.

As well as all of the above, there are many different opportunities to assist with individual development, such as:

- Training in project management and delivery to support continuous improvement in delivery of the role

If you would like to read more about VCA and the benefits of working for us, visit our Careers Website

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.**How to Apply**
- Experience of regular use of Microsoft Excel or other reporting programmes to transparently provide updates on the status of tasks or projects.
- Experience of where you have demonstrated excellent communication skills and where you have built and maintained effective relationships with internal and external stakeholders.
- Experience of working with type approval documentation.

Please fully utilise the 750 word count when completing your Personal Statement.

**Sift and Interview Dates**

The sift is due to take place from 23rd June 2023.

Interviews are likely to be held from 5th July 2023.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment will include:

- An Interview
- This interview will be conducted on teams. Further details will be provided to you should you be selected for interview._

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

**Reasonable Adjustments**

**Document Accessibility**

**Further Information**

**Pre-employment Checking**

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth

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