Customer Service Advisor

2 days ago


Rotherham, United Kingdom Ash Consulting Full time

**Customer Service Advisor - Permanent Role - £11- £12.50 per hour - Great Benefits**

Ash Consulting are working with a well known engineering parts manufacturer wo seek to appoint an enthusiastic Customer Service Advisor to play a vital part in the effective communication and administrative flow between customers and the internal sales and distribution teams. As a Customer Service Advisor you will go above and beyond to support all customers. From organising collections, liaising with distribution and answering queries - no two days will be the same

In this important role you will consistently and promptly respond to customer enquiries and requests, while maintaining agreed Service Level Agreements and timeframes set out by the management team. You will complete administrative tasks to log all communication and stock movements from order placement to customer receipt.

Excellent customer service skills

Excellent communication skills both written and verbal

A clear and professional phone manner

Strong attention to detail

Proficient in Microsoft Office and IT in general

Proven administrative skills

Be able to multi-task in a fast-paced environment

**Whats on Offer?**

Monday to Friday working

23 days holiday plus bank holidays

Plus an additional day per year to celebrate a special occasion and a paid day to volunteer for a charity of your choice

Competency framework - the more you learn, the more you earn

Contributory Personal Pension Plan

**To Apply**

Please send your CV to Ash Consulting via the link below

Ash Consulting acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Rotherham: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: HW-7294



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