Car Park Host

3 months ago

Coventry, United Kingdom Sytner Group Full time

We are looking for a motivated and customer-focused Car Park Host to join our team at Sytner Coventry. As a Car Park Host, you will be responsible for ensuring that our customers have a positive and welcoming experience from the moment they arrive on our car park. You will be an ambassador for our brand values, promoting our commitment to exceptional customer service and going the extra mile to exceed our customers' expectations.

**Key Responsibilities**:

- Greet customers as they arrive on our car park, welcoming them with a friendly and positive attitude.
- Assist customers with parking their vehicles, providing guidance and directions where necessary.
- Provide information about our car park services and amenities, including pricing, payment methods, and any special offers.
- Monitor the car park to ensure that all vehicles are parked in designated areas and that there are no safety or security concerns.
- Maintain a clean and tidy car park, removing litter and debris and reporting any maintenance issues to the appropriate personnel.
- Ensure that customers' vehicles are safe and secure, and assist them with any issues that may arise during their stay.
- Respond to customer inquiries and complaints, resolving issues in a timely and effective manner.
- Maintain accurate records of customer interactions and transactions, including payment receipts and vehicle registrations.

**Requirements**:

- Previous experience in customer service or hospitality is preferred, but not essential.
- A friendly and positive attitude, with excellent communication and interpersonal skills.
- The ability to work independently and as part of a team, with a strong work ethic and attention to detail.
- A flexible approach to work, with the ability to work a range of shifts including weekends and holidays.
- Good physical fitness, with the ability to stand and walk for extended periods.

**Why Sytner?**

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement - 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
- Business social events

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please **click here**.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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