Customer Disruption Officer

**Customer Disruption Officer** **Luton** With over 90 million passengers flying every year, 150 airports serviced and nearly 1,000 routes - occasionally things don’t go to plan. When that happens, our Customer Disruption team are relied upon to use their talents to ensure that our customers can continue their onward journey as quickly and efficiently as...

easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service. easyJet flies on more of Europe’s most popular routes than any other airline and carried more than 96 million passengers in 2019 - more than 16 million travelling for...

**Disruption Investigation Officer** **Location - Luton** **Team** Over the past 25 years, we've changed the way people travel across European travel, offering easy and affordable options with a fleet of 330+ aircraft, serving over 70 million passengers annually across 800 routes, we are well placed to become Europe’s preferred short haul airline. The...

**Customer Management Duty Officer** **COMPANY** easyJet has been decisive in meeting the challenges presented by the current pandemic by cutting costs, reducing our capex while retaining our fleet flexibility and securing an additional £2bn in funding. As Europe emerges from the Covid-19 crisis, easyJet is well placed to strengthen its leading position...

easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service. easyJet flies on more of Europe’s most popular routes than any other airline and carried more than 96 million passengers in 2019 - more than 16 million travelling for...

easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service. easyJet flies on more of Europe’s most popular routes than any other airline and carried more than 96 million passengers in 2019 - more than 16 million travelling for...

Our goal within the new TUI Operations Control Centre (TOCC) is to be a truly integrated service provider to the Airlines across the Group. The main objective is to drive operational excellence at the very best possible cost and to offer the best possible service to our customers within the Airlines whilst maintaining operational integrity and...

**Operations Officer** **Luton** With 300 aircraft, traveling to 150 airports across 35 countries, and carrying 90 million+ passengers every year - it takes a highly dedicated and organised team to ensure they arrive safely and on time. And as one of our Crewing Officers that’s exactly where you step in. As part of the Network Control team, and the...

**Operations Officer** **Luton** With 300 aircraft, traveling to 150 airports across 35 countries, and carrying 90 million+ passengers every year - it takes a highly dedicated and organised team to ensure they arrive safely and on time. And as one of our Operations Officers that’s exactly where you step in. As part of the Network Control team, and the...

**Operations Officer** **Luton** With 300 aircraft, traveling to 150 airports across 35 countries, and carrying 90 million+ passengers every year - it takes a highly dedicated and organised team to ensure they arrive safely and on time. And as one of our Crewing Officers that’s exactly where you step in. As part of the Network Control team, and the...

**Operations Officer** **Luton** With 300 aircraft, traveling to 150 airports across 35 countries, and carrying 90 million+ passengers every year - it takes a highly dedicated and organised team to ensure they arrive safely and on time. And as one of our Crewing Officers that’s exactly where you step in. As part of the Network Control team, and the...

We have disrupted the way people travel since we started 25 years ago, and we don’t intend on stopping. We have recently faced the biggest challenge in our history, but we took the right action and emerged from the pandemic stronger and better - and now we want you to play a part in our continued growth and #belongherewithus. In 2019 we launched our brand...

Location: Birmingham/ Type: Full Time We’ve taken to the skies and are looking for a fabulous customer service focused individual with a passion for aviation to join our Operations Control Centre (OCC) team as a **Customer Liaison Officer**. You’ll be a key member of the team helping to ensure our customers receive the best service possible. This role...

**The Role** - Welcome to the heart of easyJet’s customer transformation, our Customer Experience team. Backed by some serious investment, we're rewriting the script for the way we manage customer communications, revamping our systems, data, processes and of course, our communications journeys. Our ultimate mission? To deliver engagement, satisfaction and...

**Customer Communications Executive (German Language)** easyJet holidays is expanding into Europe, and we're really excited about it! To support our growth, we've created some new roles and are looking for a German-speaking Customer Communications Executive to help us talk to our new customers. **What you’ll be doing**: The overall purpose of your role...

The Holiday Operations Team (HOC) is at the heart of the customer operation for easyJet holidays and are poised to support customers while they are on holiday with us. That support might come in the form of guidance, advice or complaint resolution. The HOC are also the first point of contact for any emergencies or incidents while customers are in resort. As...

Permanent - 40 Hours **Salary** - Excellent **Country** - U.K **What you will be doing...** - Reporting to the - **Customer Operations Duty Manager**, the - **Customer Operations Co-ordinator** is responsible for monitoring the operational flying programme and managing airline disruption through effective problem solving and high organisational skills. -...

**Join us on the Journey...** We have an opportunity for a **Customer Service Advisor** to join our team at **London Gatwick Ticket Office.** This role will put you in the centre of the hustle and bustle of a busy transport environment, selling tickets in and around the outside of the station, answering customer queries and guiding them to their locationand...

**Customer Claims Executive - eJ Holidays - Swiss Market** **Team** You will be part of the easyJet holidays claims team, providing advice and support on consumer law/regulation and other general litigation matters to the customer team and wider business in connection with holiday sales in Switzerland. The claims team work closely with the legal and...

**The Role** - The Communications Campaign Specialist is part of the Customer Communications team who are responsible for all our communications across service and marketing. The challenge for this team is to deliver a step change in how we communicate with customers across many different touchpoints and key parts of the journey, across multiple devices and...