Communications Campaign Specialist

7 months ago


Luton Airport, United Kingdom easyJet Full time

**The Role**
- The Communications Campaign Specialist is part of the Customer Communications team who are responsible for all our communications across service and marketing. The challenge for this team is to deliver a step change in how we communicate with customers across many different touchpoints and key parts of the journey, across multiple devices and channels.

**What you’ll be doing**

Reporting into the Comms Product Manager, you will be working with a cross-functional team to develop and define and deliver the comms product roadmap, whether it be marketing or disruption and service comms, and play a key role in expanding and transforming our customer engagement capability.
- Leverage the functionality of our Customer Engagement Platform (Braze) to deliver benefits and help the business achieve its goal for the comms products in your remit

**What you will need to do this role**
- You will have experience working with Customer Engagement Platforms, (preferably Braze or similar) and will have experienced communications disciplines through Customer Communications, Marketing, Digital or PR
- Data-driven, you will provide evidence-based value to customers and end users and be able to analyse data and customer insight and make recommendations of improvement areas based on these.
- As a self-motivated and results-driven person you will be organised with an excellent attention to detail whilst being able to remain agile and innovative in what is a fast-paced organisation.

**Requirements of the Role**

**What you’ll get in return**:

- Competitive base salary
- Up to 20% bonus
- 25 days holiday
- BAYE, SAYE & Performance share schemes
- 5% pension
- Life Assurance
- Flexible benefits package
- Excellent staff travel benefits

**Location & Hours of Work**
- We support hybrid working and we spend three days per week in the office

**About easyJet**
- Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet.

At easyJet our aim is to make low-cost travel easy - connecting millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
- Whether you’re working as part of our front-line operations or in our corporate roles, we’ll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit.

Make a difference with your next role. Make it easyJet.

**Apply**

LI-CH1 #LI-HYBRID


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