Prescription Clerk

6 months ago


Bristol, United Kingdom Armada Family Practice Full time

**We are looking to appoint a Prescription Clerk to join our busy GP practice.**

Working days: 15/16 hours worked over a Monday and Friday. Other working patterns can be considered however Fridays are essential.

The duties in this role will include co-ordinating and preparing all prescription requests for our patients, data entry onto patient records, EPS and liaising with patients and pharmacies.

You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working with our clinical and administration teams.

Our medicines management team already comprises of 3 prescription clerks, a pharmacy tech and pharmacists.
- To liaise with patients and chemists regarding queries and requests and as part of any required projects, collaborations or investigations.
- To ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and correctly.
- To process all prescription requests in a timely manner according to our practice policy.
- Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or Medicines Management Teams in a courteous, timely and efficient manner and making precise records of the communications
- Provide an effective administration service as part of the Practice team to ensure the smooth and uninterrupted service of prescription support to clinicians
- Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
- The post-holder will participate in any training programme implemented by the practice as part of this employment.
- This job description is not intended to be exhaustive - it may be changed after consultation with the post holder.

**Job Types**: Part-time, Permanent

**Salary**: £11.00-£11.50 per hour

Expected hours: 15 - 16 per week

**Benefits**:

- Company events
- Company pension
- Free flu jabs
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Bristol (required)

Work Location: In person

Reference ID: 005


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