Care Navigator
8 months ago
The following are the core responsibilities of the Receptionist (Care Navigator). There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels: a. Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition b. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately c.
Process patient requests for appointments d. Process repeat prescription requests e. Initiate contact with and respond to requests from patients, team members and external agencies f. Enter read-code data on the Emis clinical system g.
Photocopy documentation as required h. Data entry of new and temporary registrations and relevant patient information as required i. Input data into the patients healthcare records as necessary j. Direct requests for information, e.g.
SAR, insurance/solicitors letters and DVLA forms, to the administrative team k. Manage all queries as necessary in an efficient manner l. Carry out system searches as requested m. Maintain a clean, tidy, effective working area at all times n.
Monitor and maintain the reception area and noticeboards o. Support all clinical staff with general tasks as requested In addition to the primary responsibilities, the Receptionist (Care Navigator) may be requested to: Participate in practice audit as directed by the audit lead Support administrative staff, providing cover during staff absences Action incoming faxes when necessary Scan patient-related documentation and attach scanned documents to patients healthcare records Complete opening and closing procedures in accordance with the duty rota As required, support the Prescription Clerk in the management of repeat prescriptions, ensuring that they are processed accurately and efficiently Order and monitor stationery supplies
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Care Navigator
6 months ago
Bristol, United Kingdom Westbury On Trym Primary Care Centre Full timeWe are looking for an enthusiastic flexible and reliable care navigator to join our forward thinking, friendly team. This is a varied and interesting role at the forefront of providing excellent customer service to our patients. We are located within a modern building in the village of Westbury on Trym and serve a varied patient population. We support and...
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Care Navigator
6 months ago
Bristol, United Kingdom Westbury on Trym Primary Care Centre Full timeThe duties and responsibilities to be undertaken by members of the care navigator team include any or all of the items in the following list. Duties may be varied from time to time under the direction of the care navigator team leader, dependent on current and evolving practice workload and staffing levels: Opening up / locking up of the Practice premises in...
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Care Navigator
6 months ago
Bristol, United Kingdom Wells Road Surgery Full timeCare Navigator sought. Work pattern - 4 x regular shifts: - 23 / 24.5 hours: Mon Tue, Thu, Fri afternoons - 12.45pm - 6.30pm (including occasional late opening on intermittent Thursday evenings up to 8pm). Recruitment timeline - Interviews: week commencing 22 April Wells Road Surgery is a family orientated GP surgery serving a diverse local patient...
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Care Navigator
6 months ago
Bristol, United Kingdom Wells Road Surgery Full timeWells Road Surgery is a family orientated GP surgery serving a diverse local patient population. We are small enough to provide compassionate, personal primary care - while also being supported by wider specialists offering more focussed treatment. The Care Navigator team is at the heart of the practice, co-ordinating access and care to directly support the...
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Care Navigator
6 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn exciting opportunity has become available to join the Endoscopy services at UHBW in the new Care Navigator position. Care Navigators play a crucial role in helping people to get the right endoscopy care at the right time, managing a wide range of needs. Effective navigation is a key element of delivering coordinated person centred care and support. We...
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Care Navigator
2 weeks ago
Bristol, United Kingdom The Lennard Surgery Full timeJob summary JoinOur Team at The Lennard Surgery as a Care Navigator!Areyou passionate about making a difference in the lives of patients?Do you havea natural ability to support, guide, and connect people with the care theyneed?If so, we want you to join our team as a Care Navigator!Asa Care Navigator, you will be a vital part of our healthcare team,...
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Care Navigator Professional
4 days ago
Bristol, Bristol, United Kingdom NHS Full timeCare NavigatorWe are seeking a compassionate and patient-focused individual to join our team in the NHS as a Care Navigator.Key Responsibilities:Support Patients Through Their Healthcare Journey: Provide guidance and direct patients to the most suitable services, ensuring they receive timely care.Build Relationships with Patients: Develop understanding of...
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Care Navigator, Team Leader
6 months ago
Bristol, United Kingdom The Old School Surgery Full time**Duties and Responsibilities**: Patient Services Carry out daily spot checks on the quality of the Care Navigation teams interaction with patients taking remedial action when required. Manage appointments closely on the day and appropriately maintain access to services by amending appointments availability if required. Provide general assistance to the...
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Bank Care Navigator
6 months ago
Bristol, United Kingdom Wellspring Surgery Full timeOur mission is to provide outstanding primary care for our patients, offering a service that works with, and for, the community to meet the widest range of care, health promotion and education for our staff and patients. We have an extremely friendly, happy team comprising: - 3 Partner GPs, 7 Salaried GPs - ST2 & ST3 GP Trainees - Large admin and reception...
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Spa Health Navigator
6 months ago
Bristol, United Kingdom Sirona care & health CIC Full timeWe have an exciting opportunity to appoint highly motivated Health Navigators to join our friendly and supportive Single Point of Access (SPA) team across Bristol, North Somerset, and South Gloucestershire on a permanent basis! Our team is compiled of 100 Health Navigators & Clinicians working flexibly across 3 sites in Bristol, Clevedon, and Warmley. We...
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Recovery Navigator
2 months ago
Bristol, United Kingdom CV-Library Full timeRecovery Navigator LOCATION: Bristol HOURS: Full time SALARY: ...
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Haematology Cancer Care Navigator Position
4 weeks ago
Bristol, Bristol, United Kingdom North Bristol NHS Trust Full timeJob OverviewWe are seeking a skilled and compassionate Cancer Support Worker/Cancer Navigator to join our Haematology Service in Bristol, UK.The successful candidate will play a crucial role in facilitating patient care, providing information and support, and coordinating access to resources and services.About the RoleThis is a unique opportunity to work as...
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Social Worker
4 weeks ago
Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time**Job Overview:**The University Hospitals Bristol NHS Foundation Trust is seeking an experienced and dedicated Social Worker to join our team as a Regional Navigator in the Infected Blood Psychological Service (IBPS) in the South West region.As a key member of our multidisciplinary team, you will be responsible for providing high-quality navigation/care...
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Care Navigator
8 months ago
Bristol, United Kingdom Pioneer Medical Group Full timeMost of your role will be telephone based, and duties will typically include: - Assisting and signposting patients in accessing the appropriate service or healthcare professional - Providing general assistance to the practice team and other healthcare providers - Providing non-clinical information or advice to patients / relatives - Work alongside the duty...
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Recovery Navigator
6 months ago
Bristol, United Kingdom Second Step Full timeDo you have compassion and empathy for people who are struggling with their mental wellbeing? Could you inspire hope for people who are struggling with their mental health? **Second Step** is a leading mental health charity in the South West offering housing, support and hope to people with mental health and other support needs. Our vision is that we...
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Health Navigator
6 months ago
Bristol, United Kingdom Montpelier Health Centre Full timeMontpelier Health Centre Health Navigator - Job description Reporting to: Assistant Operations Manager Hours: Full time (37.5hrs) Job Purpose: To receive, assist and direct patients in accessing the appropriate service or healthcare professional they need in a courteous, respectful, efficient and effective way. To provide general assistance to the whole...
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Health Navigator
6 months ago
Bristol, United Kingdom BrisDoc Healthcare Services Full timeYou will work in the reception department as part of the Charlotte Keel Medical Practice Reception Services team. You will receive, assist and direct patients in accessing the appropriate service or clinician in a courteous, efficient and effective way and will project a positive and welcoming image to patients, other visitors and members of the Practice...
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Hospital Discharge Navigator
4 days ago
Bristol, Bristol, United Kingdom Ackerman Pierce Ltd Full timeAbout the RoleThis exciting opportunity for a Hospital Discharge Navigator has become available at Ackerman Pierce Ltd. As a key contributor to our team, you will focus on facilitating efficient discharges from hospital settings while guaranteeing continuity of care for patients.You will be responsible for coordinating with healthcare professionals,...
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Part Time/full Time Care Navigator/gp Receptionist
6 months ago
Bristol, United Kingdom Pioneer Medical Group Full timePart Time/Full Time Care Navigator (GP Receptionist) Pioneer Medical Group comprises of 3 practices including Avonmouth Medical Centre, Ridingleaze Health Hub and Bradgate Surgery. We are seeking friendly, kind, professional and enthusiastic Care Navigators to help us manage and deliver first class healthcare to our patients. Most of your role will be...
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Part Time/full Time Care Navigator/gp Receptionist
6 months ago
Bristol, United Kingdom Pioneer Medical Group Full timePart Time/Full Time Care Navigator (GP Receptionist) Pioneer Medical Group comprises of 3 practices including Avonmouth Medical Centre, Ridingleaze Health Hub and Bradgate Surgery. We are seeking friendly, kind, professional and enthusiastic Care Navigators to help us manage and deliver first class healthcare to our patients. Most of your role will be...