Care Navigator
7 months ago
The following are the core responsibilities of the Receptionist (Care Navigator). There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels: a. Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition b. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately c.
Process patient requests for appointments d. Process repeat prescription requests e. Initiate contact with and respond to requests from patients, team members and external agencies f. Enter read-code data on the Emis clinical system g.
Photocopy documentation as required h. Data entry of new and temporary registrations and relevant patient information as required i. Input data into the patients healthcare records as necessary j. Direct requests for information, e.g.
SAR, insurance/solicitors letters and DVLA forms, to the administrative team k. Manage all queries as necessary in an efficient manner l. Carry out system searches as requested m. Maintain a clean, tidy, effective working area at all times n.
Monitor and maintain the reception area and noticeboards o. Support all clinical staff with general tasks as requested In addition to the primary responsibilities, the Receptionist (Care Navigator) may be requested to: Participate in practice audit as directed by the audit lead Support administrative staff, providing cover during staff absences Action incoming faxes when necessary Scan patient-related documentation and attach scanned documents to patients healthcare records Complete opening and closing procedures in accordance with the duty rota As required, support the Prescription Clerk in the management of repeat prescriptions, ensuring that they are processed accurately and efficiently Order and monitor stationery supplies
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Care Navigator
5 months ago
Bristol, United Kingdom Westbury On Trym Primary Care Centre Full timeWe are looking for an enthusiastic flexible and reliable care navigator to join our forward thinking, friendly team. This is a varied and interesting role at the forefront of providing excellent customer service to our patients. We are located within a modern building in the village of Westbury on Trym and serve a varied patient population. We support and...
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Care Navigator
5 months ago
Bristol, United Kingdom Westbury on Trym Primary Care Centre Full timeThe duties and responsibilities to be undertaken by members of the care navigator team include any or all of the items in the following list. Duties may be varied from time to time under the direction of the care navigator team leader, dependent on current and evolving practice workload and staffing levels: Opening up / locking up of the Practice premises in...
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Care Navigator
5 months ago
Bristol, United Kingdom Wells Road Surgery Full timeCare Navigator sought. Work pattern - 4 x regular shifts: - 23 / 24.5 hours: Mon Tue, Thu, Fri afternoons - 12.45pm - 6.30pm (including occasional late opening on intermittent Thursday evenings up to 8pm). Recruitment timeline - Interviews: week commencing 22 April Wells Road Surgery is a family orientated GP surgery serving a diverse local patient...
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Care Navigator
3 weeks ago
Bristol, Bristol, United Kingdom Air Balloon Surgery Full timeAbout the RoleThe Care Navigator position at Air Balloon Surgery is a critical role in providing exceptional patient services and ensuring that patients receive the most appropriate care for their needs. As a Care Navigator, you will be responsible for providing responsive and professional reception and patient navigation services to our patients.Main...
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Care Navigator
4 weeks ago
Bristol, Bristol, United Kingdom Air Balloon Surgery Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Navigator to join our team at Air Balloon Surgery. As a Care Navigator, you will play a critical role in providing exceptional patient care and ensuring that our patients receive the most appropriate services for their needs.Key ResponsibilitiesProvide responsive and professional reception...
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Care Navigator
4 weeks ago
Bristol, Bristol, United Kingdom Air Balloon Surgery Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Navigator to join our team at Air Balloon Surgery. As a Care Navigator, you will play a critical role in providing exceptional patient care and ensuring that our patients receive the most appropriate services for their needs.Key ResponsibilitiesProvide responsive and professional reception...
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Care Navigator
5 months ago
Bristol, United Kingdom Wells Road Surgery Full timeWells Road Surgery is a family orientated GP surgery serving a diverse local patient population. We are small enough to provide compassionate, personal primary care - while also being supported by wider specialists offering more focussed treatment. The Care Navigator team is at the heart of the practice, co-ordinating access and care to directly support the...
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Care Navigator
5 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn exciting opportunity has become available to join the Endoscopy services at UHBW in the new Care Navigator position. Care Navigators play a crucial role in helping people to get the right endoscopy care at the right time, managing a wide range of needs. Effective navigation is a key element of delivering coordinated person centred care and support. We...
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Care Navigator
3 weeks ago
Bristol, Bristol, United Kingdom Air Balloon Surgery Full timeAbout the RoleThe Care Navigator is a critical position in our healthcare team, responsible for providing exceptional patient services and ensuring seamless access to our services. As a Care Navigator, you will work closely with our patients, healthcare professionals, and administrative staff to deliver high-quality care and support.Key...
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Care Navigator/Receptionist
4 weeks ago
Bristol, Bristol, United Kingdom West Walk Surgery Full timeJob SummaryWest Walk Surgery is seeking a skilled and compassionate Care Navigator/Receptionist to join their team. This 20-hour per week position requires a happy and caring individual to assist patients in navigating the healthcare system.Main ResponsibilitiesProvide exceptional patient care and support, ensuring a positive experience for all...
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Care Navigator/Receptionist
3 weeks ago
Bristol, Bristol, United Kingdom West Walk Surgery Full timeJob SummaryWest Walk Surgery is seeking a skilled Care Navigator/Receptionist to join their team. As a key member of the Care Navigation team, you will play a vital role in ensuring the smooth operation of the practice.Main ResponsibilitiesProvide exceptional patient care and support, navigating patients to the most suitable clinician for their needs.Manage...
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Care Navigator
2 months ago
Bristol, United Kingdom Air Balloon Surgery Full timeJob summary The role of Care Navigator iscritical in the provision of services and ensuring that patients are able toaccess the most appropriate services for their needs, and will include a rangeof face to face, telephone and administrative work. Thisvacancy has arisen following the retirement of a long-standing and valuedmember of the team. Please...
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Care Navigator, Team Leader
5 months ago
Bristol, United Kingdom The Old School Surgery Full time**Duties and Responsibilities**: Patient Services Carry out daily spot checks on the quality of the Care Navigation teams interaction with patients taking remedial action when required. Manage appointments closely on the day and appropriately maintain access to services by amending appointments availability if required. Provide general assistance to the...
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Medical Receptionist
3 weeks ago
Bristol, Bristol, United Kingdom West Walk Surgery Full timeJob SummaryWe are seeking a highly motivated and organized Care Navigator to join our team at West Walk Surgery. As a Care Navigator, you will play a vital role in ensuring the smooth operation of our practice and providing exceptional patient care.Main ResponsibilitiesFront Desk Reception: Provide a warm and welcoming experience for our patients, handling...
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Patient Care Navigator Team Lead
1 month ago
Bristol, Bristol, United Kingdom NHS Full timeJob Title: Patient Care Navigator Team LeaderWe are seeking a highly skilled and experienced Patient Care Navigator Team Leader to join our team at Tyntesfield Medical Group. As a key member of our operations team, you will be responsible for leading and managing the Patient Care Navigator team, ensuring the delivery of high-quality patient care and...
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Patient Care Navigator Team Lead
1 month ago
Bristol, Bristol, United Kingdom NHS Full timeJob Title: Patient Care Navigator Team LeaderWe are seeking a highly skilled and experienced Patient Care Navigator Team Leader to join our team at Tyntesfield Medical Group. As a key member of our operations team, you will be responsible for leading and managing the Patient Care Navigator team, ensuring the delivery of high-quality patient care and...
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Bank Care Navigator
5 months ago
Bristol, United Kingdom Wellspring Surgery Full timeOur mission is to provide outstanding primary care for our patients, offering a service that works with, and for, the community to meet the widest range of care, health promotion and education for our staff and patients. We have an extremely friendly, happy team comprising: - 3 Partner GPs, 7 Salaried GPs - ST2 & ST3 GP Trainees - Large admin and reception...
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Care Navigator Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Air Balloon Surgery Full timeJob Overview We are seeking a highly skilled Care Navigator to join our team at Air Balloon Surgery. In this role, you will play a critical part in providing exceptional patient care, ensuring that our patients receive the most appropriate services for their needs. Main Responsibilities Sign-post patients to practice services in accordance with the...
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Spa Health Navigator
5 months ago
Bristol, United Kingdom Sirona care & health CIC Full timeWe have an exciting opportunity to appoint highly motivated Health Navigators to join our friendly and supportive Single Point of Access (SPA) team across Bristol, North Somerset, and South Gloucestershire on a permanent basis! Our team is compiled of 100 Health Navigators & Clinicians working flexibly across 3 sites in Bristol, Clevedon, and Warmley. We...
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Care Navigator
1 month ago
Bristol, Bristol, United Kingdom The Old School Surgery Full timeAbout the RoleWe are seeking a highly motivated and organized Care Navigator to join our team at UWE Frenchay Health Centre. As a key member of our reception team, you will be the first point of contact for our students and patients, providing support and guidance on choosing the right service at the right time.Key ResponsibilitiesMaintain and monitor the...