(Reception and Decontamination) Lead

3 weeks ago


StokeonTrent, United Kingdom butt lane dental surgery Full time

**DENTAL RECEPTIONIST JOB DESCRIPTION**

**General Purpose**

Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.

**Main Job Tasks, Duties and Responsibilities**
- greet patients
- register new patients according to established surgery protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to surgery protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- dispatch lab work appropriately
- check lab work and bring patient in for the delivery of the same.
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- prepare claim forms for dental insurance
- arrange supporting documents for insurance claims
- sort and distribute incoming and outgoing post
- monitor and maintain inventory of dental office supplies
- update patient education materials
- maintain a professional reception area
- should be happy to support trainee receptionist.
- safeguard patient privacy and confidentiality
- Managing waste contract.
- Monitoring safety alerts and actioning them if needed.
- downloading and maintaining record of sterilisation.

**Education and Experience**
- general education degree or high school diploma
- knowledge of dental terminology, procedures and diagnosis
- knowledge of general administrative and clerical procedures
- working knowledge of dental insurance
- Using the Software of excellence

**Key Competencies and Skills**
- communication skills
- information collection and management
- planning and organizing
- accuracy
- customer service skills
- team work
- initiative
- adaptability
- confidentiality
- Knowledge of infection control
- Decontamination of surgical equipment.

**Salary**: £11.50-£11.88 per hour

**Benefits**:

- Company events
- Employee mentoring programme
- Flexitime
- Paid volunteer time
- Sick pay

Schedule:

- Flexitime
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Loyalty bonus
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Stoke-On-Trent: reliably commute or plan to relocate before starting work (required)

**Experience**:

- reception and decontamination: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: (Reception and Decontamination) Lead.
Expected start date: 01/09/2023



  • Burton-On-Trent, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    To work as a member of the Facilities Team to carry out a comprehensive range of Portering tasks at the UHDB. May work as part of a wider team of shift porters and be required to allocate tasks to other porters as part of the rota. The Decontamination Unit supports the trust with varied and flexible approach to meet service need. **Rotated basis** Full...


  • Stoke-on-Trent, United Kingdom Pall Mall Dental Practice Full time

    Due to practice expansion we are looking to add to our team. We are a very busy NHS/Private dental practice in Hanley city centre. As well as supposing the dental team you will be required to assist on reception during our busy periods **Salary**: From £9.50 per hour Schedule: - 8 hour shift - Monday to Friday Ability to commute/relocate: -...

  • Office Cleaner

    1 month ago


    Stoke-on-Trent, United Kingdom Servicemaster (Staffordshire and Cheshire Ltd) Full time

    An exciting job opportunity has become available for a Part time Office cleaner in the ST1 area. Working hours are - Monday and Wednesday 08:30 - 10:00 The job will entail detail cleaning of offices kitchen areas, washroom facilities, meeting rooms and reception/stairs area Experience is not required as full training will be provided, relevant reference...

  • Reception Coordinator

    1 month ago


    Southend-on-Sea, United Kingdom Pertemps TM Full time

    Front of House Coordinator£28,000 plus (Travel Card Zone 1-4 Paid plus Bonus )With your excellent front of house/reception skills are you ready to embark on an exciting journey filled with variety and change? Do you thrive in a fast-paced environment where your front of house skills shine? Look no further!This Dynamic leading Property Investment company...


  • Stoke-on-Trent, United Kingdom NHS Staffordshire and Stoke-on-Trent Integrated Care Board Full time

    An exciting opportunity to become a Place Based Transformation Lead within the Chief Transformation Officers directorate has arisen. The post holder will support the Head of Portfolio for Integration to support the development and delivery of transformation and redesign across the ‘Place’ footprints within the Staffordshire and Stoke-on-Trent Integrated...

  • Eyfs Practitioner

    1 day ago


    Stoke-on-Trent, United Kingdom Aspire People Limited Full time

    WE ARE RECRUITING! An EYFS Lead is needed to begin working at one of our Stoke schools in mid-February, covering a maternity leave for approx. 6 months, possibly longer. The role includes full teaching, planning and assessment responsibilities for a large Reception class, as well as the Early Years Lead position. The successful teacher will be expected to...


  • Stoke-on-Trent, United Kingdom ISS Support Services Full time

    Due to continued business growth ISS Support Services are actively looking to recruit an outstanding customer service professional to support on a key contract in Stoke. You will form a key part of this placemaking culture, driving the customer touchpoint journey, as an ambassador of exceptional workplace experience for ISS and the Corporate Clients you...


  • Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

    Job summary An exciting opportunity has arisen for an enthusiastic, self-motivated individual to join our front of house Reception Team at Harplands Hospital, where we provide a 24-hour 7-day service. The vacancy is part time 32 hours/ 4 shifts per week. Covering early (7-3), late (3-11) and night (11-7) shifts. Main duties of the job To...


  • Stoke-on-Trent, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 279827**Salary**: - £20,126**Job grade**: - Administrative Assistant- AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to...

  • Senior Storekeeper

    2 weeks ago


    Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    Job summary Senior ATO Storekeeper - Stores and Distribution Pharmacy Directorate Band 3 hours per week Inc. weekends, late nights and bank holidays. This is an exciting opportunity to join our Pharmacy Stores and Distribution team. We are looking for a motivated individual who has previous experience within a stores and distribution...

  • Cook/supervisor

    4 weeks ago


    Stoke-on-Trent, United Kingdom Edwards and Ward Full time

    We are seeking a skilled and experienced Lead Cook to join our team. As a Lead Cook, you will be responsible for overseeing the preparation and cooking of meals in our restaurant kitchen. Your culinary expertise and leadership skills will contribute to the success of our establishment. '''Duties''' - Prepare and cook meals according to established recipes...


  • Burton-On-Trent, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    The post holder is required to provide a clerical service within the Treatment Centre, ensuring that the professional and caring image of the Trust is maintained at all times. The post will involve a combination of patient contact (face to face and on the telephone), Consultant and staff enquiries and a range of clerical duties intended to ensure the smooth...

  • Parts Advisor

    5 days ago


    Stoke-on-Trent, United Kingdom Stoneacre Full time

    **About the role** We are excited to be recruiting for a Bodyshop Parts Advisor. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to...


  • Stoke-on-Trent, United Kingdom Synectics Solutions Limited Full time

    **About the role**: Due to the continued expansion of our products and client base, we have a new opportunity for a Company Operations Administrator to join our admin team. This vacancy is for an individual with background within administration coupled with a good knowledge of Microsoft Office. The position also provides an opportunity to work in a dynamic...


  • Stoke-on-Trent, United Kingdom Townsend and Renaudon Full time

    Company Description Townsend and Renaudon was established in 1945 and are a multi disciplined professional practice employing a team of 18 from their office based in Trentham, Stoke on Trent.Due to continued expansion on opportunity has arisen for a Senior Building surveyor to lead the team and seek to develop our service provision further. Role Description...


  • Stoke-on-Trent, United Kingdom Townsend and Renaudon Full time

    Company Description Townsend and Renaudon was established in 1945 and are a multi disciplined professional practice employing a team of 18 from their office based in Trentham, Stoke on Trent.Due to continued expansion on opportunity has arisen for a Senior Building surveyor to lead the team and seek to develop our service provision further. Role Description...


  • Stoke-on-Trent, United Kingdom Townsend and Renaudon Full time

    Company DescriptionIncrease your chances of reaching the interview stage by reading the complete job description and applying promptly.Townsend and Renaudon was established in 1945 and are a multi disciplined professional practice employing a team of 18 from their office based in Trentham, Stoke on Trent.Due to continued expansion on opportunity has arisen...


  • Stoke-on-Trent, United Kingdom Ritz Recruitment Ltd Full time

    **VS407/02** **Assistant Accommodation Manager - Part Time - Student Accommodation** **Salary: £11.50 Per Hour, increasing to £12.00 Per Hour after completion of successful probation period** **Location: Stoke On Trent** **Hours: 16 hours a week, 10am - 2pm 4 days per week** Our client is a national provider of purpose built student accommodation in...


  • Stoke-on-Trent, United Kingdom Townsend and Renaudon Full time

    Company DescriptionTownsend and Renaudon was established in 1945 and are a multi disciplined professional practice employing a team of 18 from their office based in Trentham, Stoke on Trent.Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Due to continued expansion on...


  • Stoke-on-Trent, United Kingdom Supercraft Windows and Conservatories Full time

    **About us** Supercraft are a leading supplier based in the Stoke-on-Trent, Staffordshire and South Cheshire areas with a reputation for excellent customer service and quality workmanship. Visit our showroom to view the work we can do for you before it is built. We are proud to be endorsed by Which? Trusted Traders, please click the logo below for more...