People Systems Assistant 2024/2025

3 weeks ago

Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

Start Date will be on or after 01-April-24.

Applications are invited from enthusiastic and highly motivated individuals to join the Workforce Planning and People System teams. This is a varied and interesting post, working with various departments within the Trust to support improvements in workforce data quality and planning.

Utilise your administration experience to provide a high quality, customer focussed service to ensure that the Trust People Systems are utilised to full effect and operate to the highest standards for colleagues and managers.

Responsible for helping users of the Electronic Staff Records (ESR), Absence Management System, Job Evaluation and policy associated systems with any related queries they have including access queries, system management and data retrieval. The role will perform administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures.

There is also a requirement to provide some one-to-one training to users of the system and to administer data quality and provision of regular and ad-hoc reports using the reporting tools available.

The Workforce Planning and Systems team forms part of the People and Organisation Development Directorate within the Trust. It is a small team who support Managers and users of the People systems as well as providing information for use by Senior Managers both internally and externally to the Organisation.

Act as the first point of contact for the HR team for transactional HR matters to support resolving HR queries regarding leave entitlements, sickness, staff transfers, retirements, payroll queries etc.

Provide standard Confirmation of Employment references as required.

Ensure a professional administrative service is delivered consistently with information being accurately relayed to the appropriate member of staff.

Input of data onto the necessary computer systems and spreadsheets e.g., change of circumstance/role forms, termination of employment forms etc. for all staff.

Monitor the People Systems inbox and deal with the queries in a timely manner or forward/inform the relevant department/person.

Liaise and communicate effectively with all colleagues within the organisation as well as external networks and providers.

Provide professional, consistent and timely People Systems support and advice to all staff as well as providing a streamlined and high-quality system support service.

Responsible for maintaining data quality within the HR Systems and ensuring information is accurate and managed in a timely manner.

Support in the preparation of, at times, complex or sensitive information on workforce and people policies and reporting, as required.

Administer the People and Organisational Development response to any Freedom of Information or Subject Access Requests.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

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