Garage Service Advisor

7 months ago


Poole, United Kingdom Bournemouth LR Ltd Full time

Bournemouth Land Rover is an independent, established family run garage in Poole where giving good customer service is at the heart of everything we do.

If you are looking for a role which will be rewarding, busy and give you great job satisfaction at the end of each day, we have the role for you. This role will give you autonomy, you will work with a small experienced team and enhance our relationships with our loyal customer base.

Due to expansion we require an automotive administrator. We are a specialist garage in Poole who have a fantastic opportunity for an automotive service administrator to join our team. Your main role will be to assist in the day to day running of the office and will be first point of contact for all customers. It is desirable that you have knowledge and interest in the motor industry as you will be responsible for booking cars in for MOT’s/ services, ordering car parts, dealing with any incoming enquiries and updating clients. The ability to multitask is a must

You will be working alongside a team of highly trained and skilled mechanics who specialise in one particular, high end manufacturer.

Administrator’s Service Advisor Key Responsibilities

Carry out all administration duties. Manage the office diary as well as your own, Book MOT’s and car services. Order and allocate a range of car parts. First point of contact - over telephone and face to face. Liaise with customers and deal with any questions and queries. Liaise with suppliers. Update systems and spreadsheets. File documents. Prepare customer quotes. Must be able to work autonomously and use own initiative.

Administrator’s/Service Advisor Key Skills

Excellent communication skills. Good time keeping. Able to effectively manage your work load. Organisation. Great telephone manner. Polite and professional manner. Ability to work under pressure and to tight deadlines

Attention to detail, enthusiasm and positivity are essential along with a clean driving license.

Hours of work - job share/full and part time will both be considered

**Job Types**: Full-time, Permanent

**Salary**: £24,075.00-£28,653.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Employee discount

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: blr01



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