Shipping Coordinator

2 days ago

London, United Kingdom Ted Baker Full time

**Ted’s Guide to what the Shipping Coordinator does around here**

**Ted’s Mission Statement**
- Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves in an _efficient_ and _courteous_ manner and by maintaining Ted’s high standards and _integrity_, we pride ourselves in always being in a position to satisfy the needs of our customer. In order to protect the _ethos_ and _persona_ for which we have gained an enviable reputation, we always ask ourselves the question: _‘Would Ted do it that way?’_**

**Where does this role fit within Ted's Team?**

This role is within the Shipping & Logistics team at our Tedquarters in London and reports to the UK Shipping Manager.

Ted Baker’s strong growth is driving an exciting and ever-changing logistics environment as currently facilities are utilised to their maximum potential. As a result, there is an exciting role available to help manage Ted through this growth. The shipping coordinator will handle the full end to end order process of shipments insuring accuracy in all paperwork, communication and data logging. They will provide analytical support, information streams, reporting and will manage daily shipping issues within our Tedquarters. The individual will also be required to help identify opportunities to improve the shipping operations, support the development and implementation of solutions and work with the relevant teams to sustain improvements.

**Main responsibilities**

**People**
- Liaise between logistics, shipping, merchandising, wholesale and warehouse teams to ensure a smooth delivery daily.
- Collaborate with colleagues and external partners to improve efficiency, productivity and processes.
- Work effectively within a dynamic team, always demonstrating integrity and respect for others.
- Be adaptable and flexible in support of the team and the needs of the business.
- Ability to establish, maintain and develop relationships with other Tedquarters departments.

**Operations**
- Assess current supply chain performance; help surface improvement opportunities that can deliver value by making the shipping operations more effective, efficient and well controlled.
- Lease in a timely manner with freight forwarders/couriers to arrange collections/deliveries from both suppliers and customers.
- Organize marketing/gift with purchase, shop fits and any non-sales items to be shipped from source supplier to destinations, and to be distributed efficiently to the final recipients.
- Arrange courier consignments
- Organize returns and reprocessing
- Assist Shipping & Logistics projects, including shipping operations in the USA and Hong Kong.
- Support the shipping team and wider business in all tasks and projects assigned to you.
- Monitor and collect data on various shipping functions.
- Produce all shipping documentation - COO/ATR/EUR1 and/or invoice endorsement with London Chamber of Commerce, Cross trade arrangement for fabric and trims.
- Investigate, resolve and process shipment discrepancies.

**Commercial**
- Have a good awareness of shipping operation’s performance and targets.
- Demonstrate speed and efficiency in all tasks to support the team.
- Authorize forwarders and courier invoices on the company’s system with accurate information, cross checking with quotes and issue of debit notes for shortages.
- Document revised business processes and agreed target standards.

**Tools of the Trade**
- Solid understanding of shipping.
- 3 years’ experience in a shipping environment
- Advanced Microsoft Excel skills: Vlookups, pivot tables, analyzing large sets of data, cleaning data.
- Being a fast learner who is computer literate: Knowledge of Microsoft Dynamics AX, MS Office (especially Outlook and Word) is advantageous.

**Personal traits**

The individual will benefit from:

- Very organised and process driven.
- Very strong analytical skills and detail orientated.
- An enthusiastic and positive attitude.
- A strong work ethic
- An excellent attention to detail which is applied to all daily tasks.
- Team work and strong communication skills.
- Being reliable and dependable.

**Getting Green with Ted.**

The role of UBB Warehouse Assistant will be actively Green in:

- Due diligence in the care of equipment and stock to ensure longevity and mínimal waste.
- Lights, plug sockets, monitors and phone chargers all use power: Switch them off.
- Thinking sustainable - What is it made of? Where does it come from? How is it packed?
- Recycling use of paper and products.

T**ed’s Core Competencies**
- Satisfy the needs of our **_customer_**, always
- Pursue growth and opportunities through **_initiative and proactivity_**
- Build open and **_honest_** relationships with clear **_communication_**
- Create a positive **_team_** environment, encourage **_collaboration_**
- Be proud, passionate, **_motivated,_** committed
- Take ownership, be **_accountable_**
- Encourage **_organisation_**

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