Day Opportunities Resource Planner

5 months ago

Chelmsford, United Kingdom ECL Full time

**About The Role**:
**Salary**:£23,500 per annum

**Hours**:Full time, 37 hours a week with flexibility required

**Location**:Chelmsford base with hybrid working. Travel required to support other services across Essex

**Do you pride yourself on having exceptional organisation skills?**
**Are you able to work under pressure, resolving queries effectively and efficiently?**

ECL are looking for a Resource Planner to join our Day Opportunities team on a permanent basis. Working across Essex, you’ll be integral in managing shifts for our support workers within our Day Centres, ensuring that all customers receive the best service possible.

This new role would suit an individual who enjoys working in a fast paced, reactive environment. You’ll need strong attention to detail to ensure administrative tasks are completed on time and to the highest standard with an appetite to learn and use our computer systems as we look to go paperless across our services.

**About You**:
**About You**

**To succeed in this role, you need**:

- Experience of working with a variety of electronic systems with strong IT skills
- Exceptional communication skills and customer service
- Excellent organisational skills
- The ability to use your own initiative and resolve queries quickly and effectively
- The ability to work well under pressure
- To be able to work flexibly depending on the needs of the work environment
- Experience of dealing with sensitive data and an understanding of Information Governance/Data Protection would be an advantage **Travel required across Essex to support all our Day Centres as needed.**

**What we can offer you as a Resource Planner**:

- 24 days holiday entitlement (pro rata, plus bank holidays), rising with service
- Business mileage paid at 45p per mile
- Contributory pension scheme
- Free enhanced DBS
- Healthcare support scheme
- Ongoing training & career development with access to paid-for qualifications
- Annual performance and pay review
- Refer a friend scheme

**About Us**:
At ECL, we offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East England. We provide high quality social care services in Essex, London Borough of Havering, London Borough of Barking & Dagenham and West Sussex aimed at wellbeing, prevention and increasing independence.
- We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace._
- ECL does not hold a visa sponsor licence therefore, applicants who do not have the right to work in the UK, and/or require visa sponsorship in order to continue working in the UK, cannot be considered for this role._

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