Duty Officer

3 weeks ago


Crawley, United Kingdom C&M Travel Recruitment Full time

**Duty Officer**
This prestigious Tour Operator based near Crawley are looking for a Duty Officer to work within their customer service team. As a Duty Officer you will be liaising with customers on holiday anywhere in the World to provide assistance and resolve issues in anefficient customer focused manner. This is a fantastic opportunity to join this exceptional global travel brand, working as part of a fabulous, friendly team in this exciting, fast paced role with a salary of up to £28k plus an array of travel benefits andtravel perks.
**Duty Officer - Role & Responsibilities**:

- Working as part of a team to take full ownership of in resort issues and queries, ensuring exceptional customer service is provided and problems resolved, in order to avoid post departure complaints.
- 24 hour telephone liaison between customers and suppliers, ensuring the best possible service.
- Accountable for finding solutions to assist customers whilst on holiday overseas.
- Assist with amendments to bookings and responding to queries for customers travelling within 24 hours.

**Duty Officer - Skills & Experience Required**:

- Previous experience working for a tour operator, airline or travel company is essential, ideally in an operations or customer services role.
- Excellent customer service skills, with an ability to resolve issues.
- Attention to detail and ability to prioritise and manage workload according to time zones and urgency.
- Ability to work effectively and constantly under pressure, remaining calm at all times.
- Amadeus proficiency would be an advantage.

**Duty Officer - Additional Information**:

- This role is based on a shift pattern of 4 days on, 4 days off.
- Salary up to circa £28k (including shift allowance) dependent on experience.
- Excellent staff benefits and travel concessions.
- Free staff parking.
- This is an office based role but flexibility for hybrid working (2 to 3 days from home) after training.

**Don't keep a good thing to yourself**
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.


  • HR Officer

    2 weeks ago


    Crawley, United Kingdom TechNichols Resourcing Ltd Full time

    **Role**: HR Officer **Salary**: £35,000 - £40,000 per annum + private health, life assurance, 25 days holiday + bank holidays & pension **Location**:Commutable from Crawley, Horsham, East Grinstead, Redhill, Croydon, Brighton and surrounding areas **Company** A leading manufacturing company are looking for a HR Officer to join their highly successful...


  • Crawley, United Kingdom French Selection UK Full time

    FRENCH SELECTION UK **Office & Admin Assistant** Inside sales, Order processing, Italian, French, German, Spanish, Import, Export Deliveries, Orders, Administration, Administrative, Data processing, Data entry, Data, Sales support, Customer service, Export coordinator, French speaking, German speaking, Italianspeaking, Spanish speaking, Import, export,...

  • Office Administrator

    7 months ago


    Crawley, United Kingdom Niton Equipment Limited Full time

    **About us** Niton Equipment Limited Niton is a family owned and run business, supplying Police, Security and Enforcement companies nationwide with uniforms and accessories and more. We are looking for an Part time Office Administrator to join our small office based team. The main duties will include: - Answering phone calls, directing them to the...


  • Crawley, United Kingdom French Selection UK Full time

    FRENCH SELECTION UK **Office & Admin Assistant** Inside sales, Order processing, Italian, French, German, Spanish, Import, Export Deliveries, Orders, Administration, Administrative, Data processing, Data entry, Data, Sales support, Customer service, Export coordinator, French speaking, German speaking, Italianspeaking, Spanish speaking, Import, export,...

  • Office Administrator

    7 months ago


    Crawley, United Kingdom Patricks Recruitment Limited Full time

    Full Job Description My client are seeking an enthusiastic, hard-working individual who can work on their own initiative: **Duties will include**: - Preparing new enquiries for the estimating department - Logging clarifications - Research local suppliers/ sub-contractors - Monitoring and maintaining subcontractor/supply database - Raising Purchase orders...


  • Crawley, United Kingdom National World Full time

    **National World / Smart Hire are advertising on behalf of Caridon Property.** **Part time Administrative Officer**: Caridon Property are a fast growing, award winning property letting and management firm based in Croydon, South London. We own and manage over 1000 properties across London, Surrey, Sussex, Kent, Essex and Bristol and are looking for...

  • Office Administrator

    7 months ago


    Crawley, United Kingdom Limited Company Full time

    **Head Office Administrator/ Receptionist** We are looking for a Head Office Administrator/ Receptionist for our new Head Offices based in Crawley and currently temporarily based in East Grinstead. Therefore, the applicant will be required to have a drivers license and their own vehicle. - Greeting and assisting visitors to Head Office. - Answering all Head...


  • Crawley, United Kingdom Office Angels Full time

    Office Manager / Facilities Coordinator £14-£15 an hour Monday to Friday role, ongoing no end date Hours - 8-4 or later start flex if letting contractors out at 5pm Casual dresscode, supportive friendly team Office Angels are supporting a rapidly growing company making waves in the industry. The company have gone from strength to strength and has...

  • Security Officer

    3 weeks ago


    Crawley, United Kingdom SmartGuard Security Full time

    **Job description** We are an ACS approved Security company looking to recruit security officers who are capable of Static Guarding/Reception duties during the day time. We are looking an individual with good communications skills both over the phone and face to face and are committed to ensure the highest possible standards. Applicants must possess an...

  • Office Assistant

    1 month ago


    Crawley, United Kingdom Winters Electrical Services Limited Full time

    Office AssistantLocation: Henson House, Crawley, West Sussex, RH10 1EPCompany: Winters Electrical Services LimitedDescription: Winters Electrical Services Ltd are based in Three Bridges, West Sussex and we are looking for an Office Assistant. The job involves assisting the Contract Administration and the Accounts department and general help around the...

  • Security Officer

    2 weeks ago


    Crawley, United Kingdom Delta Security Management Full time

    We are seeking a professional and experienced Security Officer for one of our prestigious clients based in Crawley. Shifts are night shifts starting at 18:00 and finishing at 06:00. duties include high visibility patrolling and protecting the client site from breach, theft and damage whilst in part controlling the ingress and egress of client vehicles. You...


  • Crawley, United Kingdom Collingwood Batchellor Ltd Full time

    Accounts / Office AssistantThis is an exciting opportunity to join our small team and be involved with a variety of tasksAccounts / Office Assistant Duties will include: * Recording invoices and processing ready for payment * Matching delivery notes to invoices * Daily cashing up and recording on spreadsheets * Supplier and Customer enquiries * Creating...


  • Crawley, United Kingdom Dumbledore Dental Care Ltd Full time

    **Head Office Administrator and Receptionist** We are looking for a Head Office Administrator/ Receptionist for our new Head Offices based in **Crawley** and currently temporarily based in **East Grinstead**. Therefore, the applicant will be required to have a drivers license and access to their own vehicle. - Greeting and assisting visitors to Head...

  • Office Coordinator

    7 months ago


    Crawley, United Kingdom ROC MEP Ltd Full time

    **Job Title**: Office Coordinator **Contract**: Full time (40 hours), officed based **Location**: Split between Crawley and London Bridge **Salary**: Between £25k and £30k **Holiday**: 28 days, including Bank Holidays **Package**: EAP, life assurance, private medical cover, enhanced pension option, electric vehicle scheme, holiday buying scheme. **About...

  • Security Officer

    3 weeks ago


    Crawley, United Kingdom Mitie Full time

    Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit...

  • Security Officer

    3 weeks ago


    Crawley, United Kingdom Mitie Full time

    Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit...


  • Crawley, United Kingdom Afresh Office Cleaning Ltd Full time

    Job Overview: We are seeking a reliable and detail-oriented part time Office Cleaner to join our team. As an Office Cleaner, you will be responsible for maintaining the cleanliness and tidiness of our office spaces. Hours of work are 5pm - 7pm from Monday - Friday, you are not required to work weekends or Bank Holidays. Hourly rate is £11.50 per hour, paid...


  • Crawley, United Kingdom stevensdrake solicitors Full time

    Reporting to the Head of Recoveries your Responsibilities and Duties will include - Data Input - Telephone calls to clients; - Handling incoming calls and correspondence; - Distribution of mail - General administrative tasks. - Running reports - Ad hoc tasks required by the Head of Collections You will need: - Computer skills including Internet Explorer...

  • Facilities Officer

    3 weeks ago


    Crawley, United Kingdom Flat Fee Recruiter Full time

    If you want to work in a school where everyone is valued and supported to be the best they can be, then this **Facilities Officer**role is the jobs for you. **Facilities Officer** **St Wilfrid's Way, Old Horsham Rd, Crawley RH11 8PG** **Full Time, Permanent Grade 2.3 £19300 (inclusive of Crawley Weighting) 37 hours per week, 14:00 - 22:00 with half hour...


  • Crawley, United Kingdom Brook Street Full time

    Recruitment Officer Location: Crawley (Hybrid working, x3 days from home, flexible hours) Full-Time, 35 hours per week, Mon - Fri Fixed term contract - 6 months (potential for extension) **Salary**: £30,000 per annum Start date: ASAP We are looking for a recruitment officer to join a market leading not-for-profit financial services company based in...