CRM Administrator
5 months ago
Overview:
Energy Resourcing are currently recruiting for a CRM Administrator to join their client's project delivery team in Wilton on a 12-month contract basis.
Alternative home locations will be considered alongside a willingness to visit the Wilton area.
The CRM Administrator will provide Contract Administration support by monitoring the client's contracting activities through monitoring and reporting of Customer Business Management Systems.
**Responsibilities**:
Primary responsibility for the successful implementation and use of the clients standard Contract Management System (AVEVA CRM) at a project level, interfacing with the Contract Manager, global systems specialists and other functional stakeholders to:
- Define project-specific CRM system functionality, interfaces, templates and workflows.
- Manage CRM set-up, interfacing, testing and training for the project.
- Clearly document project-specific system work processes.
- Provide first level system support and administration, managing upward escalation and resolution of systems issues as necessary.
- Provide contract administration support to the allocated project(s).
- Support Contract Manager and contracts team in the administration, in all aspects, of all Construction and Engineering Contractors during the Pre-contract and Post
- Contract Administration activities.
Qualifications:
- Ability to track and manage CRM input across Supply Chain / Contract activities for the project, to allow for accurate reporting back to the business.
- Understanding of contractual/legal terminology and experience of supporting a commercial contract administration function within a multi-functional organisation/project environment.
- Prior experience with AVEVA CRM or similar Contract Management System system.
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