Customer Service Administrator

4 weeks ago


Caerphilly, United Kingdom VIBE RECRUIT LIMITED Full time

Vibe Recruit's client based in Caerphilly are looking to recruit a Customer Service Administrator on a full time, permanent contract.

**_Purpose of the role: _**

To enable the company to achieve excellent levels of Customer Service and to ensure customers receive a positive professional response when contacting the business.

The Customer Services Administrator will be responsible for the following:

- Ability to learn, develop general knowledge of company, products, services and pricing.
- Communicate orders against stock, check delivery schedules and analysing sales history.
- Provide excellent customer service by keeping the customer fully updated on status of order.
- Communicate with staff in relevant department: sales, technical services, production, warehouse, to confirm the status of customer orders/technical service and resolve any customer issues.
- Maintain a professional attitude when dealing with all customer visits (meet & greet).
- **Working hours**:_

Monday-Friday 8:30am till 16:45pm.

For more information, please contact Naomi on.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.



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