Business Administrator Apprentice
7 months ago
**Administrator - Plymouth**
BLEC GROUP growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring. We are currently looking to appoint a new Business Administrator located at our office in Plymouth.
**Business Administrator Apprentice**
Work as part of the invoicing team to ensure that accurate Invoicing and effective customer service is provided across all functions within the business, always maintaining a professional & courteous approach supporting our Customer Charter.
- Daily database management of open Engineering jobs
- Pricing and invoicing generation daily
- Chasing internal departments for required information to enable invoicing to take place.
- Submission of customer reports
- Uploading invoices to customer invoicing portals
- Investigation of invoice queries and raising credit notes
- Maintenance of invoicing database
- Any ad hoc duties as and when required to support the business.
- Management of customer queries and complaints through to completion
- Processing of orders to ensure all work is carried out and invoice created.
- Proactive approach to management of customers work load
- Cost & close all jobs for invoicing in accordance with customer requirements.
- Liaise with all internal teams to ensure effective response to customers and work completed within SLA
- Effective communication with internal and external customers
**Requirements**:
**Who We’re Looking For**
- Self-motivated, with a proactive approach to workload
- The ability to work independently with a passion to learn.
- Be able to demonstrate excellent administration skills
- Customer focused with the ability to resolve customer queries efficiently.
- Analytical in approach
- Exhibit a high degree of professionalism and resilience.
- Experience of manipulating data using Microsoft Excel and other appropriate packages
- Strong organisational skills
- High attention to detail
- The ability to handle multiple priorities with a structured approach
**Job Types**: Full-time, Apprenticeship
Pay: £12,303.60 per year
**Benefits**:
- Company pension
- Employee discount
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Language**:
- English (preferred)
Work Location: Hybrid remote in Plymouth
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