Customer Service Advisor
2 months ago
**As a Customer Service Advisor you will be the first point of contact for our customers. Main duties would involve placing and answering calls (no sales or cold calling) and capturing all the relevant information efficiently and accurately, whilst providing an excellent customer experience.**
**This is an amazing opportunity for someone with experience within customer service field, and who is looking for career development**
**The Role**:
- Based in Liverpool city centre (Birkenhead location available)
- Full-time vacancy
- Salary: £ 20,120 per annum
- Dealing with basic customer enquiries - No sales or cold calling
- Operating hours: Mon-Sun: 8am-9pm
- Weekend/late shift 1 in 4 weeks
- Excellent training and development
- IT equipment provided
**Experience, Skills, and Attributes**
- Excellent Communications & Customer Service Skills with people at all levels
- Ideally previous experience within a telephone-based environment
- Professional approach at all times
- Great written, oral, and interpersonal skills
- Enjoy a busy environment
- Ability to work on own initiative
- Attention to detail - crucial
**Need to be able to pass standard DBS and CCJ checks.**
Adecco is an equal opportunities employee.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Anna Zygler
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