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Neighbourhood Housing Officer

3 months ago

Stockport, United Kingdom Stockport Homes Group Full time

**Temporary for 6 months with the possibility of being extended**

**Full time (37 hours per week)**

We are a values driven organisation committed to achieving our mission of ‘One team, transforming lives’, but we’re also entrepreneurial, maximising the value of our money and resources.

We are currently looking to recruit a Neighbourhood Housing Officer to join us

As a first point of contact, you will provide a customer focused housing management service within a designated neighbourhood. The work undertaken will meet the aims and objectives of Stockport Homes and achieve our mission to transform lives.

Our Neighbourhood Housing Officers must be confident in order to enforce tenancy conditions and challenge behaviours using various tools and powers at their disposal. This will require excellent organisational and problem solving skills, a high level of resilience, the ability to work on their own initiative with mínimal supervision and excellent interpersonal and communications skills to work with partners and colleagues to jointly tackle issues.

With excellent customer care skills and a commitment to making a difference to the neighbourhoods you will manage, you must be capable of working positively and enthusiastically in sometimes challenging circumstances and have an interest in Housing law relating to the management of Social Housing.

With good problem solving skills and the ability to work both on your own initiative and as part of a team, you must be able to use a wide range of IT packages to manage tenancy details and case work and be willing to deal with different types of workloads and problems. Due to the nature of the role, a valid current driving licence and access to a car is essential.

**Closing date: 21st April 2024**

**Interview date: 30th April 2024**

Stockport Homes is Stockport’s largest landlord and a management organisation which acts as landlord for both Stockport Council’s social housing and our own property portfolio. But we’re more than just so-called rent collectors. We’re an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home.

At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence.