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Dental Treatment Co-ordinator

4 months ago


London, United Kingdom Care Dental Group Full time

As part of The Care Dental Group, The Care Dental Practice and Care Dental Platinum are award-winning dental clinics based in the heart of Hammersmith specialising in nervous patients.

Offering high-end general and cosmetic dentistry, dental implants, orthodontics, and facial aesthetics.

Dedicated, bubbly and caring Treatment Co-Ordinator required to be part of a team believing in best care, five-star customer service and looking at modern dentistry as a part of lifestyle. A friendly, hard-working, meticulous and team orientated person to join our private dental practice in the heart of Hammersmith.

**Other duties and responsibilities of the role include**:

- Dealing with calls from patients and calling them if appropriate.
- Writing to them where necessary to chase payment or sending out reminders that they need to be seen for routine check-ups or further dental treatment.
- Using a diary/computerised diary system to book, switch and cancel appointments.
- General administration tasks, such as photocopying, scanning, faxing, printing and sorting/filing/sending forms.
- Handling payment from patients (cash, cards and cheques).
- Undertaking other non-clinical tasks of an administrative nature.
- To provide complimentary assessments to relevant patients; discussing their needs, treatment options and costs that are available
- To ensure marketing and campaigns are fully utilised to ensure maximum success (including events management)
- To build relationships with referring dental practices and clinicians to promote Care Dental Group's services
- To utilise social medial platforms to reach out to patients and broaden practice exposure

**The attributes we feel are required are**:

- Qualified Dental Nurse with an active GDC regitration
- Well organised
- Adaptive to modern techniques and software
- A team player
- Hard working and motivated
- Patient orientated, with a focus on delivering excellence in all areas of the patient journey
- Willingness to learn and self develop
- Someone with a Sales/Marketing background, Dental knowledge is desirable but not essential
- A self-starter who can organise and prioritise their own workload to maximise sales from private treatments
- Excellent customer service skills developed in a customer focused environment
- A passion for delivering excellent commercial results
- Excellent verbal and written communication skills

**What we offer**:
Excellent leaders and a fabulous team
Career progression
State of the art practices
Fully equipped surgeries
Funding towards courses
Discounted treatment (T&Cs apply)
20 days annual leave and 8 Bank Holidays (pro rata)
Birthday off
Gym Membership
Many Many More

Salary is dependent on experience with 28 days holiday.

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Referral programme
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Dental: 2 years (required)

Licence/Certification:

- GDC Registration (required)

Work Location: One location