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Receptionist and Treatment Co-ordinator
4 weeks ago
Job Summary:
We are seeking a skilled and organised Receptionist and Treatment Coordinator to join our team. As a Treatment Coordinator, you will be responsible for providing administrative support and coordinating treatment plans for our patients. Your attention to detail and excellent communication skills will ensure that our patients receive the highest level of care.
**Responsibilities**:
- Schedule and coordinate patient appointments, ensuring efficient use of time and resources
- Greet patients and provide them with necessary paperwork and forms
- Collect and verify patient insurance information
- Assist in the preparation of treatment plans, including cost estimates and payment options
- Communicate treatment plans, financial obligations, and insurance coverage to patients
- Answer phone calls and respond to inquiries in a professional and timely manner
- Maintain patient records and ensure accuracy of information
- Perform data entry tasks to update patient information in our computerized system
- Assist with general office duties, such as filing, scanning, and organizing documents
**Skills**:
- Strong clerical skills with attention to detail
- Excellent phone etiquette and customer service skills
- Proficiency in Google Suite (Docs, Sheets, Slides) or similar software
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Data entry experience with accuracy and speed
- Familiarity with office equipment (e.g., printers, scanners) and basic troubleshooting
- Knowledge of QuickBooks or similar accounting software is a plus
- Administrative experience in a medical or dental setting is preferred
This is a paid position that offers competitive compensation based on experience.
If you are looking for an opportunity to contribute to a dynamic team while providing exceptional patient care, we encourage you to apply. Please submit your resume highlighting your relevant experience.
**Job Types**: Full-time, Part-time
Pay: £27,000.00-£29,000.00 per year
Expected hours: 30 - 40 per week
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Dental receptionist: 1 year (preferred)
Work Location: In person
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