Receptionist Co-ordinator

1 week ago

London, United Kingdom Fashion Retail Academy Full time

About the role

 

The Receptionist Co-ordinators role is a linchpin in the machinery of the institution. Their team will be the unsung heroes who ensure that day-to-day activities run like clockwork. With a focus on student and visitor experience, they juggle student queries, logistical oversight, and the ever-present flow of visitors. They are the first point of contact, embodying the ethos of the EFI Group, ensuring that our students can access support and staff across the building to enable an outstanding student experience, and setting the tone for the visitor experience.

The Receptionist Co-ordinator will be highly professional, super-friendly, articulate, adaptable, and with the skills and gravitas to build an affinity with the ethos and values of the EFI Group Community, all whilst maintaining a smart, approachable and dependable attitude. You will be a team player, but someone who can also operate independently, with the confidence to make the right decisions to drive successful outcomes. 

With a repertoire of strong interpersonal abilities and a flexible mindset, you will navigate obstacles, find solutions, and maintain a calm, professional demeanour throughout. Above all you will be a positive, friendly and proactive person who wishes to develop your customer-service skills and support the day to day running of our amazing Group.

About you 

You will have a good general level of education with Grade C or equivalent in English. You will have a First Aid certificate (or willingness to train). You will have team management experience. You will have experience of working within a school/college or customer centric environment. You will have experience of working with young people. You will have good oral and verbal communication skills. You will be well organised and able to prioritise own work to meet deadlines.  You will be able to use own initiative and work as part of a team. You will be security conscious at all times and have a commitment to high standards. Strong organisation and time-management skills needed for prioritising and balancing a busy and varied workload. You will have an adaptable and confident approach to meet the challenges of a fast-paced environment.

If you are interested in joining a dynamic and expanding environment to further develop your career, then we would love to hear from you. 

Why The EFI? 

We foster a culture where our team members can lean on each other, recognise each other and celebrate together At the EFI, our students are at the centre of what we do and as a result, we offer hugely rewarding careers whatever your role at the EFI, you have the opportunity to change a students life If you are looking for a fast-paced and autonomous role where you can really demonstrate your impact, then look no further. 

Our carefully curated benefits package offers something for everyone, whether youre interested in:

Furthering your development through funded professional qualifications and a personal growth allowance  Generous and flexible leave that suits your lifestyle, including an around the world trip after 5 years service  Market-leading family friendly pay, including 6 months fully paid maternity, adoption and shared parental leave  A monthly wellbeing allowance and financial loan structures to support your financial health 

Salary: 

From £30, to £34, per annum, subject to qualifications and experience

Diversity Statement

The EFI is proud to have a student body as diverse as its central London location With students from 17 ethnicities, traveling from all over the United Kingdom, with a variety of learning needs and a wide range of experiences and interests, we are looking to recruit a workforce that is as diverse as our amazing students and will support them to achieve their potential. If you would like to request any accommodations from application through to interview, please email us at . Any equality and diversity information you choose to give helps to provide the HR team at the EFI with a deeper understanding of our people, and their experiences. It assists us in identifying any existing biases or gaps that the EFI can work on addressing and improving. All ED&I information you provide is strictly confidential to the HR Department and will not be seen by the shortlisting or selection panel.

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