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IT Service Desk

3 months ago

Belfast, United Kingdom Queen's University Belfast Full time

**Job details**:
**Job reference**

24/111935

**Date posted**

27/05/2024

**Application closing date**

10/06/2024

**Salary**

£32,024 - £40,134 per annum

**Job category/type**

Technical

**Attachments**
- Blank**IT Service Desk - Team Leader**:
**Job description**
- Digital and Information Services at Queen’s University Belfast, is currently seeking to recruit a talented IT Service Desk Team Leader.- As the IT Service Desk Team Leader, you will be responsible for overseeing the daily operations of the IT Service Desk team, ensuring the delivery of high-quality technical support services to customers.-
- Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).
- Significant recent experience in an IT service desk/IT support role to include one year’s experience in a leadership or supervisory capacity.
- Strong, comprehensive technical knowledge of IT systems, hardware, software, and networking principles.
- At Queen’s our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.- We offer an excellent employment package that includes:
- Great terms & conditions
- Pension schemes
- Flexible working by enabling you to design your working week in collaboration with your manager through a blend of remote and office working
- Family-friendly initiatives
- Career development opportunities
- Support for health & mental wellbeing
- Generous holiday entitlement of 8.4 weeks a year (made up of 23 days annual leave, 10 closure days and 9 bank holidays)
- Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.- About the Directorate- Attractive Reward Package- Further information for international applicants