Team Leader

6 months ago

Southport, United Kingdom Revitalise sandpipers Full time

**Holiday Care Team Leader**

**Reporting to**: Deputy Manager (care)

**Hours**: 37.5 hours per week on a rota basis

**Location**: Sandpipers Centre, Southport

**Salary**: £13.78 per hour / £26.874 per annum (full time equivalent)

**Providing unforgettable breaks for nearly 60 years**

Our essential short breaks boost wellbeing, rejuvenate relationships and bring disabled people and carers closer together. We create revitalising breaks filled with entertainment and new experiences, backed up by 24-hour expert care and much needed reassurance for our guests. Without Revitalise, some time away from the challenges of everyday life would simply be out of reach for many disabled people and their families.

At Revitalise, we like to come to work determined that the world is going to be a slightly better place for people at the end of today than it was yesterday, and that we're going to help make that happen.

**Your role**

You will lead and coordinate the care activity to support our guests, ensuring that every guest has a great experience during their stay supported by reliable and personalised care and support.

As a senior carer, you will provide direction and support to care assistant colleagues to deliver and record care and support in line with the guest’s agreed care and support plan. Working in collaboration with the deputy manager and nurse colleagues, you will administer medication and undertake delegated clinical tasks under direction and supervision of clinical colleagues.

You will be responsible for the support and supervision of named care assistant colleagues using the agreed performance management processes and arrangements.

**Shifts patterns, worked on a 13 weeks Rota**
- Earlies - 7:30am to 3:30pm
- Late - 3pm to 11pm
- Nights - 10pm to 8am ( 1 night in 8 weeks)

**Objectives of the role**

1. To ensure that the service delivers a great **guest experience** that meets both the guest’s needs and expectations for their short break or holiday and that the care team engage with guests with empathy, positivity and confidence

2. To provide effective **direction on working shifts **to care colleagues which supports **a positive, high performing and collaborative team culture**.

3. To **coordinate care delivery **ensuring that guests receive appropriate and timely support in accordance with their care and support plan.

4. To promote and deliver **a responsive service** to guests, ensuring that any urgent care needs are promptly identified and met.

5. To ensure that any issue affecting or presenting a risk to the health and well-being of guests is promptly and correctly **reported and escalated** to a senior manager.

6. To lead on the **administering of medication** for guests that require support in this area.

7. To **undertake and record agreed interventions to support guest’s health** that are informed by approved training and guidance of clinical colleagues.

8. To effectively provide **support and supervision** to named care colleagues.

**Specific duties will include**:
**Delivering a great guest experience**
- Promote and model positive and confident engagement with guests and their carers to enhance the guest experience.
- Ensure that the personalised outcome-based plan for each guest is read and understood by the care team.
- Ensure that information is correctly recorded on Nourish to ensure compliance with regulatory and internal standards.
- Ensure that any risks to the safety of guests are understood and that risk management plans are followed by the team.
- Ensure that guests receive responsive and effective support from care colleagues throughout the working shift.
- Be responsive to any issues or concerns that may impact on the health, safety or well-being of guests and ensure that safeguarding procedures are followed by the team.
- Actively engage with guests and their companions to establish their satisfaction with the service they receive.

**Leadership**
- Be a visible and approachable leader and role model for effective engagement with guests, carers, visitors and all colleagues.
- Undertake support and supervision of named colleagues using the charity’s performance management process
- Provide coaching support to enable colleagues to develop positive and confident working practices.
- Undertake direct observations of care colleagues’ practice during induction as agreed by the Deputy Manager Care Lead.

**Shift coordination**
- Ensure that each working shift is well organised and that the team are fully aware of the needs of guests and their responsibilities in meeting these over the working shift.
- Ensure effective handovers are delivered and that all planned tasks are completed and recorded appropriately.
- Communicate effectively with all colleagues and volunteers, and be pro-active in offering guidance, advice or direction as required.
- Work in collaboration with the duty manager to ensure that guests have appropriate support to enjoy the restaurant expe

  • Team Leader

    6 months ago

    Southport, United Kingdom Holistic Support Services Full time

    **_Children's Home Team Leader - Senior (FT)_** **About the Job** Residential childrens home team leader We require a resilient Team Leader / Senior Support worker in our solo homes NB - This job requires experience in **Children's Residential Care.** This is a **Full-time job role**, the shift pattern is 1 shift on, then 2 shifts off. We offer...

  • Team Leader

    6 months ago

    Southport, United Kingdom Sefton New Directions Limited Full time

    **TEAM LEADER** **Chase Heys, Southport** **36 hours per week** **£28,450 - £31,010 per annum** Sefton’s leading care provider, New Directions, is now recruiting for a Team Leader in Chase Heys, Southport. We currently employ around 350 staff across the business who pride themselves on delivering high quality social care and support to vulnerable...

  • Care Team Leader

    3 weeks ago

    Southport, Sefton, United Kingdom Jupiter Recruitment Full time

    Care Team Leader OpportunityWe are seeking a skilled and dedicated Care Team Leader to join our exceptional care home in the Southport, Merseyside area. As a member of our team, you will play a vital role in providing high-quality care to our residents, enabling them to live their later life well.The successful candidate will have previous experience in a...

  • Team Leader

    6 months ago

    Southport, United Kingdom Fletchers Solicitors Full time

    As a Team Leader, you will manage and lead a small number of teams covering specific regions ensuring that they support all legal teams within Fletchers Group, requesting medical records, processing incoming medical records bundles, and instructing cases for pagination. You will ensure that SLAs are maintained, and all cases processed in a timely...

  • Customer Team Leader

    6 months ago

    Southport, United Kingdom Coop Full time

    **Customer Team Leader** - Location: The Co-operative Food, 142 Cambridge Road, Southport, PR9 9RZ- Pay: £13.32 per hour- Contract: 35 hours per week + regular overtime, permanent, full time- Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid...

  • Team Leader

    6 months ago

    Southport, United Kingdom Atlanta Group Full time

    **The Vacancy** Our Team Leader helps to shape our customer service support. You will manage the day-to-day activity of a team of agents, ensuring we run as smoothly and as efficiently as possible to support the customer journey. How will you do this? Joining our Sales & Service team, you will lead the team, both coaching and motivating them to deliver...

  • Team Leader

    6 months ago

    Southport, United Kingdom B&Q Full time

    **About the role** **Team Leader - Checkouts** **Full time -36.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£25,378.08 - £27,766.83** **B&Q Southport** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Team Leader Childrens Residential

    6 months ago

    Southport, United Kingdom Holistic Support Services Full time

    **_Children's Residential Home Team Leader - Senior_** **Overview**: - We require a resilient Team Leader / Senior worker in our existing Ofsted registered Solo service in Southport. - This role is a full time position and experience essential. - We offer competitive rates of pay and pay asleep in duties at £60.00 per night, per shift. **Duties...

  • Emergency Response Team Leader

    1 week ago

    Southport, Sefton, United Kingdom WilmingtonList Full time

    Job Summary:We are seeking a dedicated Emergency Response Team Leader to join our team at WilmingtonList. This is an exciting opportunity for a firefighter and emergency medical technician to work together with our experienced professionals.

  • Cluster Team Leader

    6 months ago

    Southport, United Kingdom Aspirations Care Ltd Full time

    Overview: **Job Title: Cluster Team leader** **Location: Southport/Ormskirk** **Salary: £13 per hour** **Hours: Fulltime** **_ A full clean driving licence and your own vehicle is required for this role._** **_ CQC knowledge and Level 3 NVQ is needed for this role. At least 2 years senior experience needed._** ***If you are looking for the next step...

  • Kitchen Team Leader

    3 weeks ago

    Southport, Sefton, United Kingdom Anchor Hanover Full time

    About the OpportunityWe are seeking an experienced Kitchen Team Leader to join our team at Thomas Henshaw Court in Southport. This is an excellent opportunity for someone who is passionate about delivering high-quality catering services and has previous experience in a similar role.Job DescriptionThe successful candidate will have relevant qualifications...

  • Team Leader

    6 months ago

    Southport, United Kingdom Revitalise sandpipers Full time

    **Holiday Care Team Leader** **Reporting to**: Deputy Manager (care) **Hours**: 37.5 hours per week **Location**: Sandpipers Centre, Southport **Salary**: £13.13 per hour / £25.594per annum (full time equivalent) **Providing unforgettable breaks for nearly 60 years** Our essential short breaks boost wellbeing, rejuvenate relationships and bring...

  • Investment Onboarding Team Leader

    6 months ago

    Southport, United Kingdom The 79th Group Full time

    **Investment Onboarding Team Leader** Calling all talented individuals! Are you ready to embark on an exciting journey with the fastest-growing organisation in Southport? The 79th Group is expanding exponentially, and we are on the lookout for exceptional individuals to join our dynamic team. If you are seeking a challenging yet rewarding career, look no...

  • Onboarding Team Leader

    6 months ago

    Southport, United Kingdom Fletchers Solicitors Full time

    **Onboarding Team Leader** **Location Southport/Hybrid** **Salary: DOE Plus Bonus and Benefits** **Fletchers Solicitors have a fantastic opportunity for a Onboarding Team Leader to join our growing Onboarding Team.** As a team leader, you will lead a team of call handlers within our Onboarding team. You will be supporting the team to achieve targets and...

  • Customer Experience Team Leader

    6 months ago

    Southport, United Kingdom Inchcape Full time

    **Customer Experience Team Leader - Mercedes Benz Leicester** **_Basic Salary is £34,680 with OTB £44,676_** **_Excellent company benefits + Company Car_** **_45 hours_** **Create Experiences You Can Be Proud Of.** At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to...

  • Kitchen Team Leader

    5 months ago

    Southport, United Kingdom Stonegate Group Full time

    Location- Proper Pubs Are you a Kitchen Team Leader looking for a new challenge, or an experienced Kitchen Team Member who is ready to take the next step. Do you have… The ability to assist in supporting, coaching, and mentoring your team A high standard of food knowledge and skill An up-to-date COSHH, Food Safety, H&S, legal knowledge A...

  • Nights Team Leader

    6 months ago

    Southport, United Kingdom Revitalise sandpipers Full time

    **Holiday Care Team Leader Sandpipers Holiday Centre** Fairway, Southport £26,874 per annum (full time equivalent) 10.00 pm to 8.00 am; 38 hours per week (part-time hours can be agreed). **Are you a great carer who wants to take your first step into management?** **Be part of something amazing with Revitalise. We create brilliant holiday experiences...

  • Team Leader, Childrens Residental Home

    6 months ago

    Southport, United Kingdom Holistic support Full time

    _**Children's Home Team Leader - Senior (FT)**_ - **Southport**_ **About the Job** Residential children's home team leader NB - This job requires experience in **Children's Residential Care.** This is a **Full-time job role** We offer competitive rates of pay, and our sleep in rates is **£60 per night!** **Duties include**: - Taking point on shift and...

  • Team Leader- Medical Records

    6 months ago

    Southport, United Kingdom Fletchers Solicitors Full time

    **Team Leader - Medical Records** **Location: Southport** **Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Team.** As a Team Leader, you will manage and lead a small number of teams covering specific regions ensuring that they support all legal teams within Fletchers Group, requesting medical records, processing incoming medical...

  • Onboarding Team Leader

    6 months ago

    Southport, United Kingdom Fletchers Solicitors Full time

    **Onboarding Team Leader - PI** **Location Southport/Hybrid** **Salary: DOE Plus Bonus and Benefits** **Fletchers Solicitors have a fantastic opportunity for a Onboarding Team Leader to join our growing Onboarding Team.** As a team leader, you will lead a team of call handlers within our Onboarding team. You will be supporting the team to achieve targets...