Client Service Advisor

2 weeks ago


Ely, United Kingdom ALS Food and Pharmaceutical Full time

Hours Per Week: 40

Days Per Week: Monday - Friday, 8.30 - 17.30

Basis: Full Time & Permanent

Closing Date: 1st June 2023

**About the Position**:
The main aim of this position is to provide an industry-leading level of service and support to the ALS pharmaceutical client base

The position will involve:

- Being a point of contact for all telephone enquiries
- Manage client accounts within LIMS & CRM
- Generate client quotations
- Support the client onboarding process
- Greeting of visitors & contractors to site and setting up of meeting rooms for client visits
- Facilitate prompt payment of invoices with timely query resolution and processing of credit notes
- Providing other administrative support to the wider team
- Clerical office duties (Scanning, printing, general administration)

**About You**:

- Excellent communication skills - both verbal and written
- Administrative skills
- Enthusiastic & friendly disposition
- Computer literate with good grasp of Microsoft Office & Outlook packages
- Previous client service experience advantageous but not essential

**This is an excellent opportunity for a motivated and skilled person looking to develop their career in an international company.



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