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2 weeks ago
Automotive Warranty Advisor
Hours: Full time, Monday Friday 8am - 5:30pm
An exciting opportunity has become available for a Automotive Aftersales Advisor to join a forward thinking and leading automotive company. As an Aftersales Advisor you will be providing aftercare support to customers to help solve technical problems and provide advise and support. You will have come from an automotive mechanical background having worked as a vehicle technician and will have a good level of administration skills from progressing into a service role. As Automotive Warranty Advisor you will also provide a high level of customer service via phone and email.
temporary and permanent staffing solutions throughout the UK to our wonderful client base.
Joining a team of 4 advisors to help provide support to customers nationally and internationally
Using your mechanical knowledge, provide customers with technical advice and support on products
Help provide solutions to customers and arrange for a pickup if the product needs repairing or is faulty
Providing answers to customers once the mechanical team have found the issue with the product and advising the next steps
Answering the phone and managing a busy inbox
Previous experience of working within the automotive industry
Mechanical knowledge and experience
IT skills using MS office packages
Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
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