People Partner

At Thalia, our People Team strive to deliver a best-in-class HR solution by providing expert knowledge in a collaborative and supportive way. We are also really passionate about waste We are a small team of 8 passionate focused on driving HR excellence across a complex organisation. This role reports to the People and Communications Director and works alongside a Recruitment Partner, People Services Lead and Learning & Development Manager.

This is a hybrid role covering 4 Waste Treatment Plants in Milton Keynes, Cambridge, North Yorkshire (Knaresborough) and the Isle of Wight. Frequent travel to the sites will be required however we also promote flexible working and a positive work-life balance.
Role Responsibilities & Priorities
- Act as a trusted advisor and coach to managers
- Build detailed knowledge of the business to develop robust solutions to people related challenges.
- Supports the People Director with the development of a people plan reflecting talent development, engagement and organisational development interventions required to deliver business objectives
- Advocate for inclusion, driving forward our inclusion strategy within the business
- Monitors key performance metrics, identify trends, provides insight based on data and takes actions to improve performance
- Supports our People Manager population with complex ER cases and provides training to encourage confidence and competence
- Supports the Resourcing lead with proactive resource planning, ensuring solutions are identified in relation to skills gaps, talent attraction, resource mix and talent pipeline strategy
- Embeds talent management process and principles into their business area
- Works in collaboration with the Recruitment, L&D and People Services teams to embed fit for purpose initiatives. Provides insight and guidance on implications for specific business areas and to ensure projects/programmes are embedded.
- Coaches line managers to improve people management and improve performance of their teams, questions and challenges others to get to the root of people and business issues.
- Designs, develops and delivers change programmes required to meet and exceed customer expectations (mobilisation, organisational restructuring etc.). Anticipates the need for change and proactively influences.
- Manages key union relationships
- Ensures employee voice is heard and builds feedback into proactive planning alongside our Communications Lead
- Works with Account Leadership teams to ensure organisational design of accounts are managed against agreed budgets
- Manage third party relationship with Employee Relations partner Croner

**Qualifications**:

- Ideally CIPD qualified or equivalent accreditation/experience
- Graduate calibre or equivalent based on experience

**Skills**:

- Commercial thinker with strong business acumen
- Takes on initiative
- Proactive
- Influential
- Excellent interpersonal skills
- Strong negotiator
- Coaching and mentoring
- Adaptable
- Team player
- Computer literate - Microsoft Office & general systems knowledge

Experience
- Proven generalist / specialist HR experience
- Developed and implemented People Plans/Strategies/Initiatives which have influenced business performance in a range of situations/sectors/service types
- Delivered change and transformation projects with successful outcomes
- Ideally blended experiences in HR services, specialisms and business partnering
- Understanding of business environment and challenges facing clients and service providers in our sector
- Maintains professional expertise through networks, learning activities and research
- Has used data to drive insightful and impactful solutions
- Experience of managing and liaising with Trade Unions
- Roll out of new HRIS within business - desirable

Our Business
At Thalia Waste Management, we use state-of-the-art technology to make the most of rubbish and reduce the amount being sent to landfill. From recycling materials; composting; and mechanical biological treatment to energy from waste (EfW) facilities creating better environments. In a single year we process 300,000 tonnes of waste that is turned into energy. This generates the same amount of energy as approximately 600 million solar panels. Similarly we recycle circa 95,000 tonnes of waste. Both Milton Keynes and North Yorkshire bring together three different technologies on one site - mechanical treatment, anaerobic digestion and EfW. This allows us to extract any organic and recyclable materials (such as plastic and metals) which have been placed in with general, non-recyclable waste before using the rest to create energy. In Cambridgeshire we offer a range of treatment capabilities from our 400-acre Waterbeach Waste Management Park, providing services as part of partnerships with local authorities and directly for businesses and residents.